1 Working with Order Lifecycle Management
Oracle Communications Order and Service Management (OSM) Order Lifecycle Management enables you to view the progress of an order that is being managed by an OSM system.
Order Lifecycle Management provides you with the following:
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A view of the customer order fulfillment plan
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Order scheduling information for the order
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Information about the requested, promised, and projected delivery dates for the order
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A view of the errors that have occurred on an order, and the ability to view error details at the function and child function level
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The ability to specify the impact that errors have on completion dates and to update the completion dates
Working with Order Lifecycle Management involves the following tasks: