1 OSM System Administration Overview

This chapter provides an overview of Oracle Communications Order and Service Management (OSM) system administration tasks.

OSM System Administration Tasks

As an OSM system administrator, you can perform the following tasks:

• Install and configure OSM.

• Monitor and manage OSM. See "Monitoring and Managing OSM" for more information.

• Read OSM log messages. See "OSM Log Messages" for more information.

• Troubleshoot OSM. See "Troubleshooting OSM" for more information.

• Configure the task processor. See "Configuring the Task Processor" for more information.

• Partition the OSM Database schema. See "Managing the OSM Database Schema" for more information.

• Import, export, purge, and migrate data and metadata. See "Exporting and Importing OSM Schema Data" for more information.

About OSM System Administration Programs

Use the following programs for OSM system administration:

• Use the Oracle WebLogic Server Console to do the following:

  • Start and stop server components

  • Monitor system components

  • Read log files

  • Manage security

• Use the XML Import/Export application to do the following:

  • Export and import the metadata used for defining the order model

  • Purge orders from the database

  • Validate the OSM data model

  • Create a graphical representation of a data model

  • Add or remove users from workgroups

  • Purge data from the database

  • Migrate data

  Note:

  Although these functions can be done using the XML Import/Export application, Oracle Communications Design Studio is the preferred application for executing these functions.

Directory Placeholders Used in This Guide

Table 1-1 shows the placeholders used in this guide to refer to directories related to the OSM application.

Table 1-1 Placeholders Used in This Guide

Placeholder	Directory Description
OSM_home	The directory into which OSM was installed. This directory contains the SDK directory (if the SDK was installed) and various installation-related files.
MW_home	The location where Oracle Fusion Middleware was installed. This directory contains the base directory for WebLogic Server and the user_projects directory, among other files and directories.
WLS_home	The base directory for the WebLogic Server core files. It is located in the MW_home directory, for example, MW_home/wlserver.
domain_home	The directory which contains the configuration for the domain into which OSM is installed. The default location is MW_home/user_projects/domains/domain_name but it is frequently set to some other directory at installation.