Administration Errors
The following table lists all administration errors, the reason the error is displayed, and recommended actions to take, if applicable.
| Error Code | Reason For the Error |
|---|---|
| 57000 | Encountered an unknown exception in Administration Service. This error occurs due to an unexpected internal system condition.
Recommended action: Resolve the issue and try again. |
| 57001 | Add certificate failed in Administration Service. This error occurs due to an unexpected internal system condition.
Recommended action: Resolve the issue and try again. |
| 57002 | Delete certificate failed in Administration Service. This error occurs due to an unexpected internal system condition.
Recommended action: Resolve the issue and try again. |
| 57003 | Get Certificate failed in Administration Service. This error occurs due to an unexpected internal system condition.
Recommended action: Resolve the issue and try again. |
| 57004 | Get Certificate Type failed in Administration Service. This error occurs due to an unexpected internal system condition.
Recommended action: Resolve the issue and try again. |
| 57005 | Unable to communicate with administration service in the backend server. This error occurs due to a network or connectivity issue with a service or device.
Recommended action: Resolve the issue and try again. |
| 57006 | Unable to delete file from persistence service. This error occurs due to invalid file content, missing files, or schema/format validation failure.
Recommended action: Resolve the issue and try again. |
| 57007 | Invalid null or empty certificate name. This error occurs when a required input is missing, empty, or incorrectly formatted.
Recommended action: Resolve the issue and try again. |
| 57008 | Certificate name length should be between 3 and 50 characters. This error occurs due to an unexpected internal system condition.
Recommended action: Re-enter certificate name. |
| 57009 | Certificate name can only contain letters, numbers, underscore, hyphen or whitespace. This error occurs when a required input is missing, empty, or incorrectly formatted.
Recommended action: Re-enter certificate name, removing invalid characters. |
| 57010 | Certificate name must start with alphabetical character. This error occurs due to an unexpected internal system condition.
Recommended action: Re-enter certificate name. |
| 57011 | Certificate name already exists in DB. This error occurs when a duplicate object already exists with the same identifier or name.
Recommended action: Re-enter certificate name. |
| 57012 | Certificate file already exists in DB. This error occurs when a duplicate object already exists with the same identifier or name.
Recommended action: Re-enter certificate file. |
| 57016 | Failed to schedule recurring System Tasks. This error occurs due to an unexpected internal system condition.
Recommended action: Contact your administrator. |
| 57017 | Failed to reschedule FSS Purging task. This error occurs due to an unexpected internal system condition.
Recommended action: Contact your administrator. |