Administration Errors

The following table lists all administration errors, the reason the error is displayed, and recommended actions to take, if applicable.

Error Code Reason For the Error
57000 Encountered an unknown exception in Administration Service. This error occurs due to an unexpected internal system condition.

Recommended action: Resolve the issue and try again.

57001 Add certificate failed in Administration Service. This error occurs due to an unexpected internal system condition.

Recommended action: Resolve the issue and try again.

57002 Delete certificate failed in Administration Service. This error occurs due to an unexpected internal system condition.

Recommended action: Resolve the issue and try again.

57003 Get Certificate failed in Administration Service. This error occurs due to an unexpected internal system condition.

Recommended action: Resolve the issue and try again.

57004 Get Certificate Type failed in Administration Service. This error occurs due to an unexpected internal system condition.

Recommended action: Resolve the issue and try again.

57005 Unable to communicate with administration service in the backend server. This error occurs due to a network or connectivity issue with a service or device.

Recommended action: Resolve the issue and try again.

57006 Unable to delete file from persistence service. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Resolve the issue and try again.

57007 Invalid null or empty certificate name. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Resolve the issue and try again.

57008 Certificate name length should be between 3 and 50 characters. This error occurs due to an unexpected internal system condition.

Recommended action: Re-enter certificate name.

57009 Certificate name can only contain letters, numbers, underscore, hyphen or whitespace. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Re-enter certificate name, removing invalid characters.

57010 Certificate name must start with alphabetical character. This error occurs due to an unexpected internal system condition.

Recommended action: Re-enter certificate name.

57011 Certificate name already exists in DB. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Re-enter certificate name.

57012 Certificate file already exists in DB. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Re-enter certificate file.

57016 Failed to schedule recurring System Tasks. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your administrator.

57017 Failed to reschedule FSS Purging task. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your administrator.