Alarm Specific Configuration Tasks

Alarms play a significant role in determining the overall health of the system. An alarm is triggered when a condition or event happens within the hardware or software of a system (node). Alarms contain an alarm code, a severity level, a textual description of the event, and the time the event occurred. The following sections describe how to configure the way alarms display in Oracle Communications Session Delivery Manager.

Configure the Auto Refresh Period for Alarm Data

Note:

Oracle recommends that the use of the auto refresh function is limited to two users or less, due to the functional expense of this operation.

1. Expand the Fault Manager slider and select Alarms.
2. Click Auto refresh.
3. In the Auto refresh dialog box, enter the number of seconds to refresh alarm data in the Refresh Interval(secs) field.
4. Click OK.

   Note:

   If you want to stop the auto-refresh function, click Stop Auto Refresh.

Add an Annotation to an Alarm

1. Expand the Fault Manager slider and select Alarms.
2. In the alarms table, click the alarm to which you want to add explanatory note and click Edit.
3. In the Edit annotation dialog box, add your explanatory note about this alarm in the Annotation field.
4. Click OK.

Enable Alarm Acknowledgment

The appropriate administrator privileges must be assigned to acknowledge alarms.

1. Expand the Fault Manager slider and select Alarms.
2. In the alarms table, select the alarm that you want to acknowledge and click Acknowledge.
3. In the Acknowledge dialog box, click Yes.
4. In the Info dialog box, click OK.
5. Click the alarm to view an updated Alarm detail dialog box with the Acknowledged by and Last modified fields updated.
6. Click OK.

Disable Alarm Acknowledgment

The appropriate administrator privileges must be assigned to unacknowledge alarms.

1. Expand the Fault Manager slider and select Alarms.
2. In the alarms table, select the alarm that you want to unacknowledge and click Unacknowledge. The Acknowledge dialog box appears.
3. In the Unacknowledge dialog box, click Yes.
4. In the Info dialog box, click OK.

Clear an Alarm

The appropriate administrator privileges must be assigned to clear alarms.

Note:

Clearing an alarm in Oracle Communications Session Delivery Manager has no affect on the node because the node is unaware that Oracle Communications Session Delivery Manager displayed the alarm or changed its severity to clear.

1. Expand the Fault Manager slider and select Alarms.
2. In the alarms table, select the alarm that you want to clear and click Clear.
3. In the Clear dialog box, click Yes.
4. In the Info dialog box, click OK.

Customize Trap Severity Levels

1. Expand the Fault Manager slider and select Trap event setting.
2. In the Select dialog box, select from the following alarm trap groups from the Trap Groups table:

   Note:

   Oracle Communications Session Delivery Manager determines the trap groups that you can access.
   • AcmeSD—Session Delivery plugin trap group.
   • SDM—Default Oracle Communications Session Delivery Manager trap group.
3. In the Trap Event Mapping Console pane, select a trap from the SNMP Trap OIDs table.
4. In the Severity Mapping table, select a severity cell from the Current severity column for a trap condition row that you want to modify.
5. In the drop-down list of severity levels that appears, click the severity level that you want to apply.

   Note:

   The Default severity column serves as a reference point and continues to show the default severity setting for the trap condition.
   The new level appears in the Current Severity column for the trap condition.
6. Click Apply.
7. In the success dialog box, click OK.

Audible Alarms

The audible alarms system allows you to set off an audible sound when an activated alarm is triggered.

Alarm events are updated during each refresh cycle of the alarms table. Search functionality is disabled when audible alarms are active. The audible alarms cease to function upon exiting the Fault Manager navigation bar slider.

Audio Files

The Audible Alarms application comes with five alarm sounds (one for each severity). You may replace these files with your own files as long as the files retain the same filenames and are in a Waveform audio file format. The files are located in the following directory:

<installed directory>\ACMEConsole\audibleAlarms

The filenames appear as:

• Audio_Emergency.wav
• Audio_Critical.wav
• Audio_Major.wav
• Audio_Minor.wav
• Audio_Warning.wav

Enable and Configure Audible Alarms

1. On the main menu, click Settings, Alarms, Audible Alarms.
2. In the Audible Alarms dialog box, click the check box next to the severity categories that you want to enable an audible alarm. The categories are Emergency, Critical, Major, Minor, and Warning.
3. Click OK.
4. On the Oracle Communications Session Delivery Manager navigation bar, select Fault Manager, and Alarms.
5. Click Start Audible Alarm.
   The button toggles to Stop Audible Alarm.
6. If you want to shut down the audible alarms application, click Stop Audible Alarm.
   The button toggles to Start Audible Alarm.

Change the Default Severity Alarm Colors

1. On the main menu, click Settings, Alarms, Alarm Colors.
2. In the Alarm colors dialog box, click the Color drop-down list next to the severity category and its default color.
3. In the pop-up color palette, click the new color that you want for the alarm.
4. Repeat the previous two steps if you want to configure more severity alarm colors.
5. Click OK.
6. In the success Information dialog box, click OK.