Using the General SDWAN Summary Dashboard
Learn about the General SDWAN Summary Dashboard, the tabs and panels within the dashboard, and how to use the dashboard.
Overview
The General SDWAN Summary Dashboard provides a comprehensive view of SD-WAN inventory, device health, underlay performance, overlay tunnel health, and interface-level metrics. This dashboard helps you monitor, analyze, and optimize your SD-WAN environments by combining high-level KPIs with operational details.
The dashboard includes the following elements:
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Scorecards that highlight availability across devices, interfaces, underlay, and overlay, along with key performance conditions such as high utilization, latency, packet loss, and jitter. This helps you rapidly validate the network status and detect emerging issues.
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Top-N charts and summary tables that pinpoint devices showing high CPU or memory utilization, identify WAN links or overlay tunnels experiencing degradation, and detect interfaces carrying unusually high traffic. This helps you prioritize investigation and focus remediation efforts where they will have the greatest impact.
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Contextual drill-down links that correlate metrics across interfaces, underlay links, overlay tunnels, and devices so you can determine whether a symptom is driven by transport conditions, overlay behavior, or device-level constraints. Selecting a device name navigates you to the SDWAN Device Overview Dashboard and selecting a tunnel name takes you directly to the Tunnel tab within the SDWAN Device Overview Dashboard. See Using the SDWAN Device Overview Dashboard for more details.
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Time-series visualizations that help you spot recurring or intermittent issues, understand performance and usage patterns, and confirm whether configuration changes or remediation actions have improved outcomes.
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Usage and utilization views that help anticipate capacity constraints by revealing links, tunnels, and interfaces that are approaching limits. With this insight, you can plan bandwidth upgrades or policy adjustments and refine traffic steering and load distribution to improve overall efficiency and resilience.
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Geographic maps that show how devices and tunnels are distributed across regions, helping you assess the regional impact of outages or performance degradation. This improves situational awareness for global deployments and supports faster coordination during widespread events.
The General SD-WAN Summary Dashboard is organized into the following tabs:
Device Inventory
The Device Inventory tab provides a complete view of all SD-WAN devices discovered by Unified Assurance, including their location, status, and key identifiers.
This tab includes the following panels:
Device Inventory Scorecards
The scorecards provide an instant snapshot of the SD-WAN footprint and its operational state.
You can view the following scorecards at the top of the Device Inventory tab:
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Total Devices: The total number of SD-WAN devices discovered.
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Active Devices: The total number of SD-WAN devices that are currently online and operational.
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Inactive Devices: The total number of SD-WAN devices that are offline or not responding.
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SD-WAN Vendors: The total number of SD-WAN vendors represented in the inventory.
Device Map
This panel displays the global distribution of SD-WAN devices, allowing you to visualize regional presence and identify geographic concentration or gaps.
Device Count by Type
This panel provides the distribution of devices across different hardware or device types.
Device Status
This panel displays a pie chart classifying the devices based on the four operational states:
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Online
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Offline
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Dormant
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Alerting
This breakdown helps you assess overall operational health and identify where follow-up may be required.
Device Status Codes
This panel is a key for the Device Status column in the Device Details panel. It shows the corresponding device status for each status code. The key is:
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0: Online
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1: Offline
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2: Dormant
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3: Alerting
Devices by SDWAN Vendor
This panel shows the distribution of devices by SD-WAN vendor (currently Cisco Meraki only). This view helps you confirm vendor representation in the inventory and identify vendor concentration.
Device Details
The Device Details panel displays a table with the following information:
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Device Name
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IP Address
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Serial Number
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SDWAN Device Type
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MAC Address
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SDWAN Vendor
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Device Status
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Last Discovered
Selecting a device name navigates you to the SDWAN Device Overview Dashboard for deeper analysis of that specific device.
Device Health
The Device Health tab provides a complete view of the performance and availability metrics for all SD-WAN devices.
The Device Health tab has the following panels:
Device Health Scorecards
The scorecards at the top of this tab provide an instant snapshot of the following indicators for identifying capacity issues and devices at risk:
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Total Devices: Total number of SD-WAN devices discovered.
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Inactive Devices: Number of devices that are offline or not responding.
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High CPU Util.: Number of devices with CPU utilization above the defined high-usage threshold. For example, CPU utilization greater than 90%.
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High Memory Util.: Number of devices with memory utilization above the defined high-usage threshold. For example, memory utilization greater than 90%.
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Devices Availability: Number of devices meeting the defined availability target (for example, 100% availability) for the selected time range.
Device Status Codes
This panel is a key for the Status column in the CPU Utilization and Memory Utilization panels. It shows the corresponding device status for each status code. The key is:
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0: Offline
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1: Online
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2: Dormant
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3: Alerting
CPU Utilization
This panel displays a table showing CPU metrics for devices, including:
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Current utilization (%)
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Maximum utilization (%)
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Minimum utilization (%)
Additional columns include IP Address, SDWAN Vendor, and Status. Use this table to identify devices consistently operating at high CPU levels (for example, CPU utilization greater than 90%).
Top 10 Devices with Highest CPU Utilization
This panel shows a horizontal bar chart highlighting the top ten devices by CPU utilization (%), letting you quickly identify the most CPU-constrained devices.
Top 10 Device with Highest CPU Utilization Over Time
This panel displays CPU utilization trends over time for the top ten devices. Use this to identify recurring spikes, correlate performance issues with time-based events, and support capacity planning.
Memory Utilization
This panel displays a table displaying memory usage metrics for devices, including:
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Current utilization (%)
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Maximum utilization (%)
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Minimum utilization (%)
Additional fields include IP Address, SDWAN Vendor, and Status. Use this table to identify devices consistently operating at high memory levels (for example, memory utilization greater than 90%).
Top 10 Devices with Highest Memory Utilization
This panel displays a horizontal bar chart highlighting the top ten devices by memory utilization (%), letting you quickly identify the most memory-constrained devices.
Top 10 Devices with Highest Memory Utilization Over Time
This panel displays memory utilization trends over time for the top ten devices. Use this to identify recurring spikes, correlate performance issues with time-based events, and support capacity planning.
Top 10 Interfaces with Highest Inbound Bandwidth Usage
This panel highlights the top ten interfaces with the highest inbound bandwidth consumption. Use this to identify potential congestion points and interfaces driving high inbound traffic.
Top 10 Interfaces with Highest Outbound Bandwidth Usage
This panel highlights the top ten interfaces with the highest outbound bandwidth consumption. Use this to identify potential egress bottlenecks and interfaces driving high outbound traffic.
Underlay Health
The Underlay Health tab focuses on the physical or logical WAN connectivity over which SD-WAN overlays operate.
The underlay consists of traditional WAN links such as MPLS, broadband, LTE, or DIA. The SD-WAN overlay depends on underlay performance for application quality. Metrics like availability, utilization, packet loss, latency, and jitter can directly impact your experience. Monitoring underlay health is critical for SD-WAN performance troubleshooting.
The Underlay Health tab has the following panels:
Underlay Health Scorecards
The scorecards at the top of this tab provide an instant snapshot of the following indicators for WAN link health:
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High Availability: Number of underlay links meeting the defined availability target (for example, 100%) for the selected time range.
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High Utilization: Number of underlay links whose bandwidth usage exceeds the defined threshold (for example, 90%), indicating potential congestion risk.
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High Packet Loss: Number of underlay links whose packet loss exceeds the defined threshold (for example, 90%), indicating significant quality degradation risk.
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High Latency: Number of underlay links whose latency exceeds the defined threshold (for example, 100 milliseconds), which can impact interactive applications.
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High Jitter: Number of underlay links whose jitter exceeds the defined threshold (for example, 100 milliseconds), which can impact voice or video quality.
WAN Links Status Codes
This panel displays the key for WAN uplink or link states used across the dashboard, which help you interpret link status values in the underlay tables and trend visualizations. The key is:
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0: Failed
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1: Not Connected
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2: Connecting
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3: Ready
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4: Active
WAN Links by Availability - Details
This panel displays a table of all WAN links with following columns:
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Uplink Name
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SD-WAN Network
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Uplink Status
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Device Name
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ISP Provider
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Availability (%)
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SDWAN Vendor
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Network Name
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Uplink Type
Use this table to identify unstable or frequently unavailable WAN links.
TopN WAN Uplink Status Over Time
This panel visualizes WAN link status across time, with each row for a WAN link and color-coding for outages or instability. Use it to identify intermittent, recurring, or time-bound underlay issues.
WAN Links by Usage - Details
This panel contains a table displaying WAN link usage and related metadata:
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Uplink Name
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Uplink Status
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Device Name
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ISP
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SDWAN Vendor
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Network Name
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Uplink Type
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Current, Maximum, and Average Usage (in megabytes)
Use this table to support capacity planning and help identify consistently high-utilization links.
Top 10 WAN Links with Highest Bandwidth Usage
This panel displays a bar chart highlighting the top ten WAN links with the highest bandwidth usage. Use this to quickly identify the most heavily utilized uplinks and potential congestion points.
Top 10 WAN Links Usage Over Time
This panel displays usage trends over time for the top ten WAN links. Use this to spot peak usage windows, recurring patterns, and growth trends.
WAN Links by Packet Loss - Details
This panel contains a table displaying packet loss metrics for WAN links with the following columns:
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Uplink Name
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Uplink Status
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Device Name
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ISP
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SDWAN Vendor
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Network Name
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Uplink Type
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Current, Maximum, and Average Packet Loss (in %)
Use this to identify links contributing to degraded application performance due to packet loss.
Top 10 WAN links with Highest Average Packet Loss
This panel displays a bar chart highlighting the top ten WAN links with the highest average packet loss over the selected time range.
Top 10 WAN Links by Average Packet Loss Over Time
This panel displays packet loss trends over time for the top ten WAN links, useful for identifying intermittent degradation and correlating with time-based events.
WAN Links by Latency - Details
This panel contains a table displaying latency metrics for WAN links with the following columns:
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Uplink Name
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Uplink Status
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Device Name
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ISP
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SDWAN Vendor
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Network Name
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Uplink Type
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Current, Maximum, and Average Latency (in milliseconds)
Use this to identify persistently high-latency links and assess impact to interactive applications.
Top 10 WAN Links with Highest Average Latency
This panel displays a bar chart highlighting the top ten WAN links with the highest average latency over the selected time range.
Top 10 WAN Links Average Latency Over Time
This panel displays latency trends over time for the top ten WAN links to help you detect recurring spikes and time-bound degradation patterns.
WAN Links by Jitter - Details
This panel contains a table displaying jitter metrics for WAN links with the following columns:
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Uplink Name
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Uplink Status
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Device Name
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ISP
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SDWAN Vendor
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Network Name
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Uplink Type
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Current, Maximum, and Average Jitter (in milliseconds)
Use this to identify links that may degrade real-time traffic quality (voice or video).
Top 10 WAN Links with Highest Average Jitter
This panel displays a bar chart highlighting the top ten WAN links with the highest average jitter, in milliseconds, over the selected time range.
Top 10 WAN Links Average Jitter Over Time
This panel displays jitter trends over time for the top ten WAN links to help you identify intermittent instability and recurring jitter patterns.
Overlay Health
The overlay is the virtual network managed by SD-WAN that is provisioned on top of the underlay. It uses encrypted tunnels (for example, IPsec tunnels) to securely connect SD-WAN devices across different sites. The overlay abstracts the complexity of the underlay and enables:
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Secure site-to-site connectivity
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Dynamic path selection
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Traffic steering based on performance metrics
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Application-aware routing and failover
While the underlay provides connectivity, the overlay determines how traffic flows across that connectivity.
The Overlay Health tab has the following panels:
Overlay Health Scorecards
The scorecards at the top of this tab provide an instant snapshot of the following indicators for overall tunnel health:
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High Availability: Number of overlay tunnels meeting the defined availability target (for example, 100%) for the selected time range.
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High Utilization: Number of overlay tunnels whose bandwidth usage exceeds the defined threshold (for example, 90%), indicating potential congestion risk.
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High Packet Loss: Number of overlay tunnels whose packet loss exceeds the defined threshold (for example, 90%), indicating significant quality degradation risk.
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High Latency: Number of overlay tunnels whose latency exceeds the defined threshold (for example, 100 milliseconds), which can impact interactive applications.
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High Jitter: Number of overlay tunnels whose jitter exceeds the defined threshold (for example, 100 milliseconds), which can impact voice or video quality.
Use these scorecards to quickly identify tunnels that may be impacting application performance.
Tunnel Status Codes
This panel displays the key for tunnel states used across the dashboard, which help you interpret tunnel status values in the overlay tables and trend visualizations. The key is:
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0: Unreachable
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1: Reachable
Tunnels by Availability - Details
This panel displays an availability table for all overlay tunnels with the following columns:
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Tunnel Name
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Device Name
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Tunnel Status
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Availability (%)
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Source and Destination
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Network Name
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SDWAN Vendor
Selecting a tunnel name navigates to the Tunnel tab of the corresponding SDWAN Device Overview Dashboard for deeper inspection.
Top 10 Tunnels with Highest Availability
This panel displays the top ten tunnels by highest availability, useful for quickly identifying consistently stable tunnels.
Top 10 Tunnels with Highest Availability Over Time
This panel displays availability trends over time for the top ten tunnels. Use this to identify intermittent availability issues and recurring patterns.
Tunnels by Bandwidth Usage - Details
This panel contains a table displaying tunnel usage details with the following columns:
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Tunnel Name
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Device Name
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Tunnel Status
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Current, Maximum, and Average Bandwidth Usage (in kilobytes)
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Source and Destination
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Network Name
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SDWAN Vendor
Use this table for capacity planning and to identify tunnels that may be congested or consistently heavily utilized.
Top 10 Tunnels with Highest Average Bandwidth Usage
This panel displays a horizontal bar chart highlighting the top ten tunnels with the highest average bandwidth usage over the selected time range.
Top 10 Tunnels with Highest Average Bandwidth Usage Over Time
This panel displays bandwidth usage trends over time for the top ten tunnels, useful for spotting peaks, growth trends, and recurring high-usage periods.
Tunnels by Packet Loss - Details
This panel contains a table displaying packet loss metrics for tunnels with the following columns:
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Tunnel Name
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Device Name
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Tunnel Status
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Current, Maximum, and Average Packet Loss (in %)
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Source and Destination
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Network Name
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SDWAN Vendor
Use this table to identify tunnels that may be degrading application experience due to packet loss.
Top 10 Tunnels with Highest Average Packet Loss
This panel displays horizontal bar chart highlighting the top ten tunnels with the highest average packet loss over the selected time range.
Top 10 Tunnels with Highest Average Packet Loss Over Time
This panel displays packet loss trends over time for the top ten tunnels to help you identify intermittent degradation and correlate with time-based events.
Tunnels by Latency - Details
This panel contains a table displaying latency metrics for tunnels with the following columns:
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Tunnel Name
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Device Name
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Tunnel Status
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Current, Maximum, and Average Latency (in milliseconds)
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Source and Destination
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Network Name
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SDWAN Vendor
Use this table to identify tunnels with persistent high-latency and assess potential impact to interactive applications.
Top 10 Tunnels with Highest Average Latency
This panel displays a bar chart highlighting the top ten tunnels with the highest average latency over the selected time range.
Top 10 Tunnels with Highest Average Latency Over Time
This panel displays latency trends over time for the top ten tunnels to help you detect recurring spikes and time-bound degradation patterns.
Tunnels by Jitter - Details
This panel contains a table displaying jitter metrics for tunnels with the following columns:
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Tunnel Name
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Device Name
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Tunnel Status
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Current, Maximum, and Average Jitter (in milliseconds)
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Source and Destination
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Network Name
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SDWAN Vendor
Use this to identify tunnels that may degrade real-time traffic quality (voice/video).
Top 10 Tunnels with Highest Average Jitter
This panel displays a bar chart highlighting the top ten tunnels with the highest average jitter over the selected time range.
Top 10 Tunnels with Highest Average Jitter Over Time
This panel displays jitter trends over time for the top ten tunnels to help you identify intermittent instability and recurring jitter patterns.
Tunnel Map
This panel displays a geographic map visualizing overlay tunnels. The map shows tunnel source and destination locations to provide a spatial understanding of SD-WAN connectivity. Hovering over a tunnel reveals detailed tunnel information. USe this for global deployments and geographic impact analysis.
Interface Overview
The Interface Overview tab provides detailed, interface-level views of traffic and performance.
This tab has the following panels:
Interface Health Scorecards
The scorecards at the top of this tab provide an instant snapshot of the following indicators for interface health:
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Total Interfaces: Total number of SD-WAN interfaces discovered.
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High Traffic: Number of interfaces whose outbound traffic exceeds the defined threshold (for example, 100 Gbps), indicating potential capacity constraints.
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High Latency: Number of interfaces whose latency exceeds the defined threshold (for example, 100 milliseconds), which may impact interactive applications.
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High Packet Loss: Number of interfaces whose packet loss exceeds the defined threshold (for example, 90%), indicating significant quality degradation risk.
These indicators help you to quickly identify stressed or degraded interfaces.
Top 10 Interfaces with Highest Total Traffic
This panel displays the top ten interfaces by total traffic (inbound and outbound). Use this to identify bandwidth-heavy interfaces and observe traffic growth patterns over time.
Top 10 Interfaces with Highest Performance
This panel displays network latency trends for the top ten interfaces. Use this to correlate latency spikes with traffic patterns or underlay issues.
Top 10 Interfaces with Highest Inbound Bandwidth Usage
This panel displays a bar chart highlighting the top ten interfaces with the highest inbound bandwidth usage. Use this to quickly identify interfaces receiving the most traffic.
Top 10 Interfaces with Highest Outbound Bandwidth Usage
This panel displays a bar chart highlighting the top ten interfaces with the highest outbound bandwidth usage. Use this to quickly identify the busiest egress interfaces.
Interface Details
This panel contains a table with the following columns:
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Device Name
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IP Address
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Interface Name
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Inbound and Outbound Usage (in megabytes)
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Maximum, Average, and Current Latency (in milliseconds)
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Maximum, Average, and Current Packet Loss (in %)
Use this table for precise troubleshooting and performance validation at the interface level.
Network Performance Management Reporting Guide
G49449-01
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