Viewing Primavera Portfolio Management Version and Status

The top left of the console dialog box displays the current Primavera Portfolio Management version and build.

The top right of the console dialog box displays the status of Primavera Portfolio Management processes. The LED indicator above each process indicates its status:

  • "" (green) - the process is running.
  • "" (red) - the process is not running.
  • "" (grey) - the process is not installed on this computer. This is relevant in scale-out configurations.

The processes include:

  • Primavera Portfolio Management: a status of Not Running indicates that Primavera Portfolio Management is not running. Check the Internet Information Server (IIS) services.

    Note:

    In scaled-out configurations, exists only on Front-End servers.

  • Functions: a status of Not Running indicates that functions are not running. Check and run the Primavera Portfolio Management Functions service.

    Note:

    In scaled-out configurations, exists only on Back-End servers.

  • SMTP: a status of Not Running indicates that mail cannot be sent from Primavera Portfolio Management. Check the Simple Mail Transfer Protocol (SMTP) service.

    Note:

    In scaled-out configurations, exists only on Front-End servers.

  • Watchdog: a status of Not Running indicates that the Primavera Portfolio Management recovery mechanism (watchdog) is not running. Check the Primavera Portfolio Management Watchdog service.

    Note:

    Exists on all servers.

  • Service: a status of Not Running indicates that the Primavera Portfolio Management periodical tasks are not performed. Check and run the Primavera Portfolio Management Service.

    Note:

    In scaled-out configurations, exists only on Back-End servers.