Write-Off Process Maintenance

A write-off process is a series of events (e.g., letters, collection agency referrals) meant to encourage an account to pay its unpaid, finaled debt. Linked to the write-off process are the specific service agreements that contributed to the delinquent debt. The topics in this section describe the pages on which write-off process-related information is maintained.

Fastpath:

For more information about write-off processes, refer to The Lifecycle Of A Write Off Process And Its Events.