Print Introduction AMI Customer Education Report

The print Introduction Customer Education Report is the first report in the program. By default, it is delivered 30 days after smart meter installation. It provides an introduction to smart meters as well as personalized hourly and daily energy use insights. It also encourages customers to engage with other AMI programs and communications offered by the utility.

Front Page

Image of an example front page of the printed introduction of the AMI customer education report

Back Page

Back page example of the printed introduction of the AMI customer education report

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option Input Value

1. Introduction

Simple text changes may be made to the report introduction.

Default: "You can now discover more about your energy use and received personalized alerts."

Optional

Choose one of the following:

Use the default option

Talk to your Service Delivery Manager for introduction text editing options.

2. Smart Meter FAQs

All questions and answers in the FAQs can be edited.

Default: See the image for default FAQ language.

Optional

Choose one of the following:

Use the default option

Talk to your Service Delivery Manager for FAQ editing options.

3. "Turn this letter over" Text

The text on the footer of the front page may be edited.

Default: "Turn this letter over to see your new energy use insights!"

Optional

Choose one of the following:

Use the default option

Use the following text: