The Person MO Controls Customer Erasure

A customer’s eligibility for erasure is evaluated at the Person level. This means that only the Person maintenance object will specify a Manage Erasure Schedule algorithm. Eligibility criteria in this algorithm will check the status of the Person’s Account(s) and Service Agreement(s) to determine whether or not these objects can be erased. Object Erasure Schedule records are added/updated/discarded, based on the outcome of the eligibility check.