How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under)

In order to balance a tender control that is out-of-balance, you must create a tender for an account associated with your company.

Note:

The over / under account. Your organization must set up a company-use account with a service agreement whose SA type references the over/under distribution code. This account should be linked to the person ID associated with company usage.

  • If you have more money in the drawer than you have tenders, then you're "over". In this situation, you need to record a payment for the "over" amount and the tender type configured for cash drawer over/under amounts. This will cause cash to be debited by the over amount, and the expense account associated with the account's service agreement to be credited.
  • If you have less money in the drawer than you have tenders, then you're "under". In this situation, you need to record a negative payment for the "under" amount and the tender type configured for cash drawer over/under amounts. This will cause cash to be credited by the over amount, and the expense account associated with the account's service agreement to be debited.
Important:

A separate tender type is used for recording cash drawer over/under amounts. Once the over/under amount has been determined, you must enter a new tender using your over/under tender type for the company-use account. Check out the following table for an example:

Tender Type

Starting Balance

Tenders Received

Turn Ins

Actual Ending Balance (Entered by Cashier)

Expected Ending Balance

Over/Under Amount

Cash

$150.50

$5,000

$4,000

$1151

$1150.50

Over $0.50

Check

-

$1,000

$750

$249

$250

Under $1

Over/Under

-

$-0.50

-

-

$-0.50

Over $0.50

In this example, you'd have to create a new tender for the company-use account for the amount that will be distributed to the company-use account's service agreement (debit over/under expense, credit cash):

  • Tender type: Over/Under, Tender amount: -$0.50
Note:

You must reopen the tender control. Before you can add an over/under tender to a tender control, you must re open the tender control (tenders may only be added to open tender controls).