Understanding Service Order Field Activity Types

Service order activity types must be configured for each type of service order activity.

Service order activity types are assigned to the following Activity Type Categories:

Service Order Activity

Activity Type Category

Back-to-Back

Service Request Orchestration

Cancel Orchestration

Orchestration Maintenance

Cut Service for Non-Payment

Request Orchestration

Disable Service

Request Orchestration

Enable Service

Request Orchestration

Exchange Meter

Request Orchestration

Reconnect Service for Payment

Request Orchestration

Update Orchestration

Orchestration Maintenance

Refer to Understanding Activity Types for more information about activity types.