Setting Up Service Credit Event Types

Service credit events created for a service credit membership have an event type. Open Admin > Service Credit Event Type > Add to set up service credit event types.

Description of Page

Enter a unique Service Credit Event Type and Description for each event type.

Indicate the Service Credit Membership Type to which this event type belongs.

The grid contains Algorithms that control important functions in the system. You must define the following for each algorithm:

  • Specify the System Event with which the algorithm is associated (descriptions of all possible events are provided below).
  • Specify the Sequence and Algorithm for each system event. You can set the Sequence to 10 unless you have a System Event that has multiple Algorithms. In this case, you need to tell the system the Sequence in which they should execute.

The following table describes each System Event for which you can define algorithms.

System Event

Optional / Required

Description

Event Completion

Optional

Use a system event of Event Completion for algorithms that are executed when an event is completed. Refer to An Event May Cause Other Actions to Occur for more information.

Event Cancellation

Optional

Use this system event for algorithms that are executed when an event is canceled.