Bill - Bill Messages
The Messages page is a grid containing one row for every message that appears on the bill. Open and navigate to the Bill Messages page to view this information.
No messages until completion. A bill has no messages until it is completed (unless you insert them manually). At completion time, the system assembles messages from the various message sources. Refer to The Source Of Bill Messages for information about these sources.
The bill segment(s) may also have messages. Be aware that only account-oriented messages are linked to a bill. There may also be service agreement-oriented messages linked to the bill's bill segments. Refer to Bill - Bill Messages for information about the page on which service agreement-oriented messages are displayed. Refer to The Source Of Bill Messages for information about the various message sources and whether each is linked to a bill or a bill segment.
Bill messages may contain dynamic information. Refer to Substituting Field Values Into A Bill Message for more information.
The Description of Page section below describes the fields on this page. Refer to How To Add Ad Hoc Messages To A Bill for a description of how to perform common maintenance functions.
Description of Page
Bill Info contains a concatenation of important information about the bill (e.g., the bill date, its status, due date, ending balance). If sequential bill numbering has been enabled, the bill's number also appears.
Bill ID is the system-assigned unique identifier of the bill.
The following columns are displayed in the grid:
- Bill Message is the code that identifies the bill message.
- Message On Bill is the message associated with the code.
- Priority is the bill messages priority (on the printed bill).
- Insert Code defines if the bill message causes an insert in the envelope.