Understanding Business Flags

Customer to Meter allows for business flags that typically represent situations, exist at a customer's service point, and are shared across external applications; such as, Oracle DataRaker, Oracle Utilities Mobile Workforce Management / Oracle Field Service Cloud. and Oracle Utilities Operational Device Management. The situations that a business flag can represent range from critical knowledge that requires manual analysis for resolution to purely informational notifications.

Sharing information allows users of each system to quickly understand the status of a service point (or device, or network location in some cases) as it relates to situations or insights that would benefit users of the system. For example, the advanced analytics system (Oracle DataRaker) may identify potential theft situations that should be investigated prior to releasing the next bills from CCB with usage transactions from MDM for the related service point’s consumption.

The subsequent sections describe business flag functionality that is specific to the service point business flag, as implemented by this product.

When creating a new MDM device type there are the following options:

Name

Details

Business Object

Service Point Business Flag Type

Provides configuration for business flags associated to a service point. This type offers an ability to hold a business flag for manual analysis.

D1-SPBusinessFlagType

Service Point Monitor Business Flag Type

Provides configuration for business flags that should initiate service issue monitors and convey results of a field activity to the intended subscribers.

D1-SPMonitorBusinessFlagType

Important Business Flag Business Object Options

Below are a list of business object options that are defined on the business flag business object associated to a given business flag type:

  • Valid Action: identifies a BPA script that can be used to guide the user though an action that can be taken on a business flag. Note: this option should be paired with a business object lifecycle option of "Execution of Valid Actions Permitted" with a value of "true" for any lifecycle status that should support the execution of valid actions.

More detail about these options can be found by visiting a measuring component business object and inspecting the business object options.