Cross Product Configuration Master Configuration
The Cross Product Configuration master configuration provides a single point of access for configuration information related to consolidated data maintenance, data mapping, and other master configurations used with Customer To Meter.
To open the master configuration, select Admin, General, Cross Product Configuration. The master configuration opens in the Cross Product Configuration portal.
The External System field references the external system used for communication between Customer Care and Billing, Meter Data Management, and Operational Device Management including data synchronization requests, Service Order Management (SOM) queries, etc.
Consolidated Maintenance
The Consolidated Maintenance section documents objects that use some form of consolidated maintenance in Customer To Meter.
Merged Maintenance references the extendable lookup used to configure Merged Maintenance. Click Joint Maintenance Lookup to view values for this extendable lookup.
The Consolidated Maintenance Objects table lists objects that use Master Data Synchronization and Data Audit Maintenance for consolidated maintenance. Click on an object’s name to view its maintenance object.
Customer and Device Value Mapping
The Customer and Device Value Mapping section lists objects used to map data between Customer Care and Billing and Meter Data Management.
SA Type Mapping references the extendable lookup used to map Customer Care and Billing service agreement (SA) types to Meter Data Management usage subscription types. Click C2M SA Type Mapping Values to view values for this extendable lookup.
The table lists fields that use Lookup Value Mapping to map values between Customer Care and Billing and Meter Data
Management. Click the Description link to view and/or edit mapping values for a specific field.
A plus sign (
) indicates that mapping values have not been defined for that field. Click the icon to
configure values for that field.
Device and Asset Value Mapping
The Device and Asset Value Mapping section lists objects used to map data between Meter Data Management and Operational Device Management.
The table lists fields that use Lookup Value Mapping to map values between Meter Data Management and Operational Device
Management. Click the Description link to view and/or edit mapping values for a specific field.
A plus sign () indicates that mapping values have not been defined for that field. Click the icon to
configure values for that field.
Related Master Configurations
The Related Master Configurations section lists other master configurations used with Customer To Meter, including:
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Master Data Synchronization Configuration
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Seeder Sync Request Master Configuration
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Service Order Management Master Configuration
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Service Order Management Integration
Click the Master Configuration link to view a specific master configuration.