Over/Under Cash Drawer Segmentation

In order to balance a tender control that is out-of-balance, your organization must set up an account with a service agreement whose SA type references the over/under expense account. You will probably only have one service agreement that references this SA type, but you still must have it if you remit funds via a cash drawer.

Fastpath:

For more information about over/under processing, refer to How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under).

CIS Division/

SA Type

Service Type

Distrib. Code

Debt Class

Bill Seg Type

CA/OVR UNDR

Other

EXP-OV/UND

N/A

Not billed

Notice the following about the new SA type:

  • It has an interesting distribution code. This is because when a payment segment is applied to this type of service agreement, the system must debit an expense account for under amounts (and credit it for over amounts).
  • It doesn't need a bill segment type because the system never creates bill segments for such service agreements (it only has over/under payment segments linked to it).
  • It uses the N/A debt class because the credit and collections process should never consider debt associated with service agreements of this type (because it's not really debt).