Current Context Zone

The Current Context Zone contains basic information about the customer on which you are working.

A maximum of six rows may appear:

  • The first row contains a person context menu and the person's name. You can click on the person's name to transfer to the Person - Main page. Note, the person's name is formatted by a plug-in algorithm on the installation record. Refer to the base package's name format algorithm (PERS-INFO) for an example. If you prefer different formatting logic, your system administrator should configure the system appropriately.
  • The second row contains an account context menu and the account's:
    • ID and check digit
    • The primary name of the main customer
    • Customer class
  • The third row contains a premise context menu and the premise's address and premise type. Note, the address information is formatted by a plug-in algorithm on the installation record. Refer to the base package's premise format algorithm (PREM-INFO) for an example. If you prefer a different format, your system administrator should configure the system appropriately.
  • The fourth row contains a service point context menu and the service point’s information; including:
    • Premise address

    • Service point type

    • Measurement cycle and route

    • Status of the service point

  • The fifth row contains a device context menu and the device’s information; including:
    • Badge number

    • Device type

    • Device installation date/time

    • Status of the device

  • The last row contains a measuring component context menu and the measuring component’s information; including:
    • The associated device’s badge number

    • Measuring component type

Note: If a premise has multiple service points, only one will be displayed in the Current Context Zone.