Premise - Geographic Data

The Geographic Data page contains information that defines where the premise is located. Use Menu > Customer Information > Premise > Search and navigate to the Geographic Data page.

Description of Page

Enter the Time Zone in which the premise is located. This value defaults from your postal defaults.

The geographic information is used by Control Central to look for premises. The following fields display:

Geographic Type Indicate the type of geographic data.

Geographic Value Specify the coordinate value. If the entered value must be in a specific format, a description of the required format is displayed adjacent. For example, if you see the format 99A 99A 99 9, you must enter 2 numbers, followed by a letter, followed by a space, followed by 2 numbers, followed by a letter, followed by a space, followed by 2 numbers, followed by a space, followed by a single number.

Note:

Formatting is performed by a plug-in. The format that is applied to a Geographic Value is controlled by the algorithm that is plugged in on the respective Geographic Type. If you prefer a different format, your system administrator should configure this algorithm appropriately. Note, algorithms of this type will NOT convert the input value into the relevant format (i.e., you must enter the information in the exact format dictated by the algorithm).

Default note. A premise's geographic data defaults from your postal default information. Refer to Setting Up Premise & Service Point Postal Defaults for more information. If you change the premise's postal code, the system will default geographic values based on the new postal code.