Welcome

The Welcome module is a one-time-delivery message that explains to the business customer the purpose of the Weekly Energy Update. It emphasizes that the email is not a bill and that the purpose is to help business customers lower their energy use and save money on their energy costs.

Requirements and Limitations

This section lists the requirements and limitations.

Requirements

Same as listed in Requirements and Limitations.

Limitations

Same as listed in Requirements and Limitations.

User Experience

The Welcome module is sent as part of each business customer's first Weekly Energy Update email. The messaging welcomes the customer to the weekly communication they are signed up for, and explains why they are receiving it.

This module includes the following:

Header: Question that focuses on the purpose of the email.

Disclaimer: Text that tells the user that the Weekly Energy Update email is not a bill, and that the objective of the communication is to help them save energy.

What to Expect information: A description saying that the business customer will receive energy use insights and tips in ways to save.

The image below is an example of the Welcome module for business customers.