Getting Started

This guide is used during the Oracle Utilities Opower launch process to provide product design information, collect utility configuration preferences for the products being launched, and track the finalization of these preferences. The preferences are then used to set up your Oracle Utilities Opower products and platform. This guide focuses on configuration options for the Oracle Utilities Opower Business Customer Engagement Digital Self Service - Energy Management cloud service. See Design and Configuration for an overview of the process as well as links to feature-specific topics.

Note: This HTML documentation is for reference only. Your Delivery Team will give you an editable PDF or DOCX version of the document to capture your inputs. Once submitted to Oracle Utilities, all utility inputs recorded in the configuration guides are final and cannot be modified. Ensure that all configuration inputs are accurate before submitting them.

Product Overview

The Business Customer Engagement Digital Self Service - Energy Management cloud service is a flexible web experience that provides utility business customers with personalized energy data, insights, and recommendations on how to save energy. The experience is delivered through modular, mobile-responsive widgets in a standalone web portal, or embedded in the pages of a utility's web site. For detailed descriptions of the features in the cloud service, see the product overview.

The layout and design is responsive, allowing content to display correctly on any size screen, including mobile and desktop displays. The responsive design includes all content such as images, text, and other graphical elements. This design allows for a single version of a website that automatically adjusts based on the customer's screen size and orientation. The responsive design can cause user experience variations as content can be displayed, hidden, or adjusted to account for the screen size.

Be aware that adjustments to account for smaller screen sizes can cause the appearance of widgets to be different than the images provided as configuration option examples. Additionally, the width of widgets that are embedded in containers is restricted by the container. This can cause embedded widgets to switch to smaller, responsive layouts at larger, overall screen sizes as compared to widgets that can utilize the full width of the page.

For information on the requirements and steps to embed widgets, see the Oracle Utilities Opower Digital Self Service - Energy Management Embeddable Widgets Integration Guide.

Disclaimer

Your utility might not have all of the products or features described in this document. Contact your Delivery Team if you have any questions.