Outage Inquiry

Oracle Utilities Customer Care and Billing provides query transactions that can be used to make real-time synchronous calls to NMS and inquire on one of the following:

• Job History for a particular customer, service point, location or call identifier

• Call History for a particular customer, service point, location or call identifier

• Planned Outage Jobs for a particular service point

Fastpath:

Refer to the Oracle Utilities Customer Care and Billing - Network Management System Integration Implementation Guide for information about outage query integration.

Parent topic

The Big Picture of Outage System Integration