Debt Classification Segmentation
Every SA Type has a debt class. The debt class is used to categorize a service agreement's debt for the purpose of credit and collections (C&C) analysis. If a given SA Type has different categories of debt from C&C's perspective, you must split the SA Type.
Fastpath:
For more information about debt class, refer to
Designing Your Collection Procedures.
Note:
Write Off Debt Class vs. Normal Debt Class. An SA type references both write off debt class and normal debt class. An SA type's write-off debt class controls the write-off rules imposed on service agreements of a given type. An SA type's normal debt class controls the collection rules imposed on service agreements of a given type. Refer to
Different Collection Criteria For Different Customers And Different Debt for more information about collection rules. Refer to
Different Write-Off Criteria For Different Customers And Different Debt for more information about write-off rules.
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