Configuring the Customer Operational Dashboard
This section describes the process for configuring the Customer Operational Dashboard.
Configuration for the Customer Operational Dashboard is performed by adding or changing a Master Configuration. You can access the portal from the Admin > General > Master Configuration.
Once the Master Configuration search screen returns, configure the Customer Operational Dashboard Configuration record. Use the Add button beside the record to configure for the first time. If a record has already been added, then click the Edit button instead. Use the embedded help to guide you through the meaning of each configuration field.
This dashboard also leverages a method of pre-staging data known as Statistics Snapshots. Refer to
About Statistics in the
Oracle Utilities Application Framework Administrative User Guide for more information.
A method for tracking Performance Targets (also known as Service Level Agreements) is also available in the Customer Operational Dashboard. To understand how to set up Performance Targets, refer to
About Performance Targets in the
Oracle Utilities Application Framework Administrative User Guide. The Performance Targets you configure will then be leveraged on the
Batch Performance page of the Customer Operational Dashboard.
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