Field Order Information
The topics in this section describe the information that appears on each field order print record.
Global Information Record
Field Order Record
SP Record
Item Record
Meter Record
Register Record
End Meter Record
SP/Multi-Item Record
Multi-Item Detail Line Record
End SP/Multi-Item Step Record
Field Activity Record
Credit and Collection Record
Field Activity Step Record
Field Activity Step (Enter Meter Badge Number) Record
Field Activity Step (Enter Item Badge Number) Record
Field Activity Step (Enter Customer Contact) Record
Field Activity Step (Enter Reconfigure Register) Record
Field Activity Step (Enter Disconnect Location) Record
Field Activity Step (Enter Register Read) Record
Field Activity Step (Enter Multi-Item) Record
Field Activity Step (Enter TO Stat) Record
Field Activity Step (Enter Changes) Record
Field Activity Step (Generic) Record
End Field Activity Step Record
End Field Activity Record
End SP Record
End Field Order Record
Definition of Address Subrecord (Sbr)
Global Information Record
This is a "header" record that contains information about the extract run as a whole.
Note: 
Please be aware that if you do not sort your extract file by CIS Sort Key after it is produced, this record will physically be the last record on the extract file.
Field Name
Format
Source/Value/Description
Print Key
A4
"0010"
CIS Sort Key
A187
Note: For the Global Record only, the Sort Key is all blanks.
BATCH_​CD
A8
CI_​BATCH_​INST / The CIS Batch Process that called the FO Extract routine
BATCH_​NBR
N10
CI_​BATCH_​INST / A sequence number for serial instances of a Batch Process over time
BATCH_​RERUN_​NBR
N10
CI_​BATCH_​INST / The number of times a particular batch has been re-run since its initial run
FO Count [Artificial]
N10
Total number of distinct FO record blocks in an extract
Date/Time [Artificial]
A26
System time of extraction.
FO Id Start [Artificial]
A10
The lowest valid FO ID in a particular thread in the extract. If there is only one thread, this will be '0000000000'.
FO Id End [Artificial]
A10
The highest valid FO ID in a particular thread in the extract. If there is only on thread, this will be '9999999999'.
BATCH_​THREAD_​NBR
N10
CI_​BATCH_​THD / Identifies a thread distinctly within a group of threads
Thread Count [Artificial]
N10
Total number of threads in the extract run
Field Order Record
One record is produced for every field order to be printed.
Field Name
Format
Source/Value/Description
Print Key
A4
"0100"
CIS Sort Key
A187
FO_​ID
A10
CI_​FO_​STG_​DWN / System-assigned identifier for a Field Order
PREM_​ID
A10
CI_​FO / System-assigned identifier for the Premise at which the Field Order will be done
SCHED_​DT
D10
CI_​FO / The scheduled date of the Field Order
SCHED_​TM
T15
CI_​FO / The scheduled time of the Field Order (optional)
DISP_​GRP_​CD
A8
CI_​FO / The Dispatch Group to which the Field Order has been assigned
REP_​CD
A8
CI_​FO / The Representative within the Dispatch Group
DESCR254
C254
CI_​FO / Free-form notes about the Field Order
ACCT_​ID
A10
CI_​SA / The Account that is/has been/will be paying for services at the Premise
ENTITY_​NAME
A64
CI_​PER_​NAME / The Primary name of the Main customer on the Account identified above
Multiple Account Message [Artificial]
A10
A message item indicating the existence of more than one active Account associated with a Premise.
ADDRESS_​SBR
A361
CI_​PREM / A sub-record of address information (Defined in detail later in this section)
MR_​WARN_​CD
A4
CI_​PREM / Meter Read Warning code
DESCRIPTION
A60
CI_​MR_​WARN / Description of the MR Warning code
MR_​INSTR_​CD
A4
CI_​PREM / Meter Read Instruction code
DESCRIPTION
A60
CI_​MR_​INSTR / Description of the MR Instruction code
MR_​INSTR_​DETAILS
A250
CI_​PREM / For an expanded version of the Meter Read Instruction above, or for information deemed relevant but for which no code exists.
Telephone Info
Telephone numbers for the Main customer on the Account above. Occurs 3 times per FO Record, consisting of the following three fields:
PHONE_​TYPE
A12
CI_​PER_​PHONE / The type of telephone. Typical values are Home, Business, Dormitory, Cellular, Fax.
PHONE
A24
CI_​PER_​PHONE / Self-explanatory
EXTENSION
A6
CI_​PER_​PHONE / Self-explanatory
LS_​SL_​SW
A1
CI_​PER / Life Support or Sensitive Load. Set to "Y" if any Person on any active Account associated with this Premise has this type of information on their record.
LS_​SL_​DESCR
A254
CI_​PER / Description of the Life Support/Sensitive Load
LL_​ID
A10
CI_​PREM / System-assigned identifier for a Premise's landlord (if one exists)
DESCRIPTION
A60
CI_​LANDLORD / Description of the Landlord
ACCT_​ID
A10
CI_​LANDLORD / The Landlord's account number
Geographic Info
Geographic locator types and their values for the Premise. Occurs 3 times per FO Record, consisting of the following two fields:
DESCR
A60
CI_​GEO_​TYPE / The description of a geographic locator type
GEO_​VAL
A50
CI_​PREM_​GEO / The actual value of the above locator type at a given Premise
SP Record
One record is produced for every Service Point (SP) that has a field activity on the field order. Up to 15 characteristics and their respective values can be listed for a SP. If there is no Characteristic information for the SP on the database, the fields will be blank.
Field Name
Format
Source/Value/Description
Print Key
A4
"2000"
CIS Sort Key
A187
SP_​ID
A10
CI_​SP / Unique system-generated identifier for the Service Point
SP_​TYPE_​CD
A8
CI_​SP / The Service Point's type code
DESCR
A60
CI_​SP_​TYPE / The description of the SP Type
SP_​SUBTYPE_​FLG
A2
CI_​SP_​TYPE / The SP Type's sub-type code. Values:
M - Meter
I - Item
U - Unbadged (multi-item)
DESCR
A60
CI_​LOOKUP / The description of the sub-type
SP_​SRC_​STATUS_​FLG
A2
CI_​SP / The status of the source of the service delivered through a Service Point.
DESCR
A60
CI_​LOOKUP / The description of the source status
DISCON_​LOC_​CD
A4
CI_​SP / If the SP has been disconnected, a code for the location of the disconnection
DESCR
A60
CI_​LOOKUP / The description of the disconnect location
MTR_​LOC_​CD
A4
CI_​SP / A code for the location at the Premise of the Service Point's Meter
DESCR
A60
CI_​MTR_​LOC / The description of the location code
MTR_​LOC_​DETAILS
A250
CI_​SP / Detailed information regarding the location of the SP's Meter
SP_​MTR_​RD_​CYCLE
A30
CI_​MR_​CYC / Description of the SP's Service Cycle
SP_​MTR_​RD_​ROUTE
A30
CI_​MR_​RTE / Description of the SP's Service Route
SP_​FAC_​LVL_​1
A30
CI_​FAC_​LVL_​1 / Description of the SP's Level 1 Facility
SP_​FAC_​LVL_​2
A30
CI_​FAC_​LVL_​2 / Description of the SP's Level 2 Facility
SP_​FAC_​LVL_​3
A30
CI_​FAC_​LVL_​3 / Description of the SP's Level 3 Facility
Geographic Info
Geographic locator types and their values for a Service Point. Occurs 3 times per record, consisting of the following two fields:
DESCR
A60
CI_​GEO_​TYPE / The description of a geographic locator type
GEO_​VAL
A50
CI_​SP_​GEO / The actual value of the above locator type at a given Service Point
Characteristic Info
Occurs 15 times per record, consisting of the following two fields:
SP_​CHAR
A30
CI_​CHAR_​TYPE / The description of a Characteristic that the Service Point has been deemed to possess
SP_​CHAR_​VALUE
A30
CI_​CHAR_​VAL / The description of the Value of the above Characteristic for this Service Point
MR_​WARN_​CD
C4
Field Warning code
DESCRIPTION
C30
Description of the Field Warning code
MR_​INSTR_​CD
C4
Field Instruction code
DESCRIPTION
C30
Description of the Field Instruction code
MR_​INSTR_​DETAILS
C250
For an expanded version of the Field Instruction above, or for information deemed relevant but for which no code exists
Item Record
This record is produced if a Service Point is of subtype Item. Because an SP may have at most one badged item installed at any given point in time, there is at most one record for an SP. If there is no Item currently installed, a message is printed to that effect.
Field Name
Format
Source/Value/Description
Print Key
A4
"2200"
CIS Sort Key
A187
ITEM_​ID
A10
CI_​SP_​ITEM_​HIST / The system-generated ID of the Item currently installed at the Service Point
BADGE_​NBR
A16
CI_​ITEM / The Item's badge number
ITEM_​TYPE_​CD
A8
CI_​ITEM / A code specifying the type of the Item
DESCR
A60
CI_​ITEM_​TYPE / The description of the Item type
MFG_​CD
A8
CI_​ITEM / A code for the manufacturer of the Item
DESCR
A60
CI_​MFG / The actual name of the manufacturer
MODEL_​CD
A8
CI_​ITEM / The manufacturer's model number for the Item
DESCR
A60
CI_​MODEL / The description of the model
SERIAL_​NBR
A16
CI_​ITEM / Self-explanatory
RECEIVE_​DT
D10
CI_​ITEM / The date on which the Item was received by the utility from its manufacturer. This is NOT the install date.
DESCR254
A254
CI_​ITEM / A detailed description of the Item (optional).
EVENT_​DTTM
D26
CI_​SP_​ITEM_​EV_​I / The date and time of the installation of the Item at its current location.
Meter Record
This record is produced if a Service Point is of subtype Meter. Because an SP may have at most one meter installed at any given point in time, there is at most one record for an SP. If there is no Meter currently installed, a message is printed to that effect.
Field Name
Format
Source/Value/Description
Print Key
A4
"2400"
CIS Sort Key
A187
MTR_​ID
A10
CI_​MTR_​CONFIG / The system-generated identifier for the Meter currently installed at the Service Point.
BADGE_​NBR
A16
CI_​MTR / The Meter's badge number
MTR_​TYPE_​CD
A8
CI_​MTR / A code for the type of the Meter
MFG_​CD
A8
CI_​MTR / A code for the manufacturer of the Meter
DESCR
A60
CI_​MFG / The actual name of the manufacturer
MODEL_​CD
A8
CI_​MTR / The manufacturer's model number for the Meter
DESCR
A60
CI_​MODEL / A description of the model
SERIAL_​NBR
A16
CI_​MTR / Self-explanatory
RECEIVE_​DT
D10
CI_​MTR / The date on which the Meter was received by the utility from its manufacturer. This is NOT the install date.
DESCR254
A254
CI_​MTR / A detailed description of the Meter (optional).
INSTALL_​DTTM
D26
CI_​CFG_​SPMR_​VW / The date and time of the installation of the Meter at its current location.
MTR_​CONFIG_​ID
A10
CI_​SP_​MTR_​HIST / The system-generated identifier for the Meter's current Configuration
EFFDT
D10
CI_​MTR_​CONFIG / The effective date of the current Configuration
EFF_​TM
T15
CI_​MTR_​CONFIG / The effective time of the current Configuration
Register Record
One record is produced for every register on the currently effective Meter Configuration.
Field Name
Format
Source/Value/Description
Print Key
A4
"2450"
CIS Sort Key
A187
REG_​ID
A10
CI_​REG / The system-generated unique identifier for the Register
READ_​SEQ
N2
CI_​REG / The read sequence of the Register
UOM_​CD
A30
CI_​REG / The Unit Of Measure in which the Register is calibrated
TOU_​CD
A30
CI_​REG / The Time Of Use period during which the Register measures consumption
REG_​CONST
N6.6
CI_​REG / The Register Constant (if any) by which the actual reading is multiplied to calculate consumption
CONSUM_​SUB_​FLG
A2
CI_​REG / A flag that indicates whether the Register is a consumptive or subtractive register
HOW_​TO_​USE_​FLG
A2
CI_​REG / A flag that indicates whether the Register's measured consumption is to be added to, subtracted from, or used as a check against the measured consumption of other Registers (if the Register is Subtractive) or measures a peak (maximum) value (if the Register is Consumptive)
NBR_​OF_​DGTS_​LFT
N1
CI_​REG / The number of digits to the left of the decimal point on the Register's readout
NBR_​OF_​DGTS_​RGT
N1
CI_​REG / The number of digits to the right of the decimal point on the Register's readout
FULL_​SCALE
N9.5
CI_​REG / The maximum value that can be displayed on the Register's readout before it "turns over" to zero
READ_​OUT_​TYPE_​CD
A8
CI_​REG / A code indicating the type of physical readout (dials, digital etc.) employed on the Register
PROTOCOL_​CD
A8
CI_​REG / A code indicating the means by which the register's consumption information is collected
TOLERANCE
N9.5
CI_​REG / Tolerance is used to warn the meter reader that a Register is approaching its maximum permitted value
READ_​DTTM
D26
CI_​MR / The date and time of the most recent Register reading that is either a Customer Read, Regular read or a Verified read
REG_​READING
N9.6
CI_​REG_​READ / The actual value displayed on the Register's readout when it was most recently read
READ_​TYPE_​FLG
A2
CI_​REG_​READ / The type code of the Register reading
End Meter Record
A "dummy" record used to signal the document composition application that the last Register record for a Meter has been reached.
Field Name
Format
Source/Value/Description
Print Key
A4
"2490"
CIS Sort Key
A187
SP/Multi-Item Record
This record is produced if a Service Point is of subtype Unbadged. The Multi-Item record on the database has only two fields, the Service Point ID and the Effective Date, both of which form a composite Prime Key. Since this record always appears subordinate to the SP in the SP Group, only the date field is needed here. This record is stipulated in the CIS database as the parent to the detail item records that are its children.
Field Name
Format
Source/Value/Description
Print Key
A4
"2600"
CIS Sort Key
A187
EFF_​DT
D10
CI_​SP_​MULT_​ITEM
Multi-Item Detail Line Record
One record is produced for each distinct type of item on the effective multi-item configuration at the time of printing. There may be any number of distinct item types and any number of individual items of a given type.
Field Name
Format
Source/Value/Description
Print Key
A4
"2620"
CIS Sort Key
A187
ITEM_​TYPE_​CD
A8
CI_​MULT_​ITEM / A code for the type of Item
DESCR
A60
CI_​ITEM_​TYPE / The description of the Item type
ITEM_​CNT
N9.2
CI_​MULT_​ITEM / The number of individual Items of a given type
End SP/Multi-Item Step Record
A "dummy" record to signal the document composition application that the last Item record in a Multi-Item configuration has been reached.
Field Name
Format
Source/Value/Description
Print Key
A4
"2690"
CIS Sort Key
A187
Field Activity Record
One record is produced for each Pending field activity linked to the field order. Activities in any other Status are ignored.
Field Name
Format
Source/Value/Description
Print Key
A4
"3000"
CIS Sort Key
A187
FA_​ID
A10
CI_​FA / The unique system-generated identifier for a Field Activity
FA_​TYPE_​CD
A8
CI_​FA / A code specifying the Field Activity's type
DESCR
A60
CI_​FA_​TYPE / The description of the FA type
FA_​PRIORITY_​FLG
A2
CI_​FA / In the case of several Activities being created for the same SP, the Priority Flag stipulates which should be done first.
FA_​CREATED_​BY_​FLG
A2
CI_​FA / A code indicating who or what originated this Field Activity
XLATLONGNAME
A30
CI_​LOOKUP / The description of the Created By flag
SCHED_​DT
D10
CI_​FA / The date on which the Activity is scheduled to be done
SCHED_​TM
T15
CI_​FA / The time at which the Activity is scheduled to commence (optional).
INSTRUCTIONS
A254
CI_​FA / Free form detailed instructions as to exactly what is to be done.
DESCR254
A254
CI_​FA / A more detailed description of the FA Type (optional)
Credit and Collection Record
One record is produced for a Field Activity that was created by a Severance Process ( i.e., FA_​CREATED_​BY_​FLG = "SE" (Severance Event)).
Field Name
Format
Source/Value/Description
Print Key
A4
"3100"
CIS Sort Key
A187
SA_​ID
A10
CI_​SEV_​PROC / The Service Agreement for which a Severance Process has issued a Disconnect field activity as a result of a Severance Event
Overdue Amount [Artificial]
N13.2
The program calls another routine (ProgramCIPFFTBN) that calculates this amount based on the Severance Process Arrears Date
Current Amount [Artificial]
N13.2
The program calls another routine (ProgramCIPFFTBN) that calculates this amount using the current date.
Past Severance Processes [Artificial]
N3
The number of Severance Processes issued against this Service Agreement in the past, excluding the one that generated this Activity
ACCT_​ID
A10
CI_​SA / The Account associated with the Service Agreement above
ENTITY_​NAME
A64
CI_​PER_​NAME / The Primary name of the Main customer on the Account above
BILL_​DT
D10
CI_​BILL / The date of the most recent bill that is charged to the Account above
CUR_​AMT
N13.2
The dollar amount of the most recent bill. Calculated from CI_​BILL_​SA
PAY_​DT
D10
CI_​PAY_​EVENT / The date of the most recent Frozen payment on the Account of the SA above
PAY_​AMT
N13.2
CI_​PAY / The amount of the most recent Frozen payment on the Account of the SA above
Credit Rating [Artificial]
N5
Calculated from the Beginning Credit Rating Base on the Installation record or the account’s CIS Division, and CR_​RATING_​PTS from CI_​ACCT_​CR_​R_​VW
Cash-only Switch
[Artificial]
A1
Set to "Y" if the Cash-Only score is above the Cash Only Threshold as defined on the Installation record. Calculated from the Cash Only Base Score on the Installation record or the account’s CIS Division, and CASH_​ONLY_​PTS from CI_​ACCT_​CR_​R_​VW
Deposit Amount [Artificial]
N13.2
The program calls another routine (ProgramCIPDFDVN) to calculate this amount
Field Activity Step Record
One record is produced for each Step within a Field Activity.
Field Name
Format
Source/Value/Description
Print Key
A4
"3200"
CIS Sort Key
A187
STEP_​SEQ_​NBR
N3
CI_​FA_​STEP / The sequence of a Step within a Field Activity
FA_​STEP_​TY_​ACT_​FLG
A2
CI_​FA_​STEP / A code indicating the FA Step Type Action.
XLATLONGNAME
A60
CI_​LOOKUP / The description of the FA Step Type Action.
FA_​STEP_​DESCR
A60
CI_​FA_​STEP_​TYPE / Description of the FA Step Type.
OPTIONAL_​SW
A1
CI_​FA_​STEP_​TYPE / "Y" indicates that a particular Step is regarded as optional for field activities of this FA Type
The following field activity step record types (through End Field Order Record) are all "dummy" records that contain no information and exist only to signal the document composition application to print a pre-specified block of text.
Field Activity Step (Enter Meter Badge Number) Record
This record is produced if the step requires space for the field worker to write a meter's badge number.
Field Name
Format
Source/Value/Description
Print Key
A4
"3410"
CIS Sort Key
A187
Field Activity Step (Enter Item Badge Number) Record
This record is produced if the step requires space for the field worker to write an item's badge number.
Field Name
Format
Source/Value/Description
Print Key
A4
"3430"
CIS Sort Key
A187
Field Activity Step (Enter Customer Contact) Record
This record is produced if the step requires space for the field worker to write customer contact information.
Field Name
Format
Source/Value/Description
Print Key
A4
"3450"
CIS Sort Key
A187
Field Activity Step (Enter Reconfigure Register) Record
This record is produced if the step requires space for the field worker to write register configuration information.
Field Name
Format
Source/Value/Description
Print Key
A4
"3470"
CIS Sort Key
A187
Field Activity Step (Enter Disconnect Location) Record
This record is produced if the step requires space for the field worker to write disconnect location.
Field Name
Format
Source/Value/Description
Print Key
A4
"3490"
CIS Sort Key
A187
Field Activity Step (Enter Register Read) Record
This record is produced if the step requires space for the field worker to write register read information.
Field Name
Format
Source/Value/Description
Print Key
A4
"3510"
CIS Sort Key
A187
Field Activity Step (Enter Multi-Item) Record
This record is produced if the step requires space for the field worker to write multi-item information.
Field Name
Format
Source/Value/Description
Print Key
A4
"3530"
CIS Sort Key
A187
Field Activity Step (Enter TO Stat) Record
This record is produced if the step requires space for the field worker to write trouble order statistics.
Field Name
Format
Source/Value/Description
Print Key
A4
"3550"
CIS Sort Key
A187
Field Activity Step (Enter Changes) Record
This record is produced if the step requires space for the field worker to write free format information.
Field Name
Format
Source/Value/Description
Print Key
A4
"3570"
CIS Sort Key
A187
Field Activity Step (Generic) Record
This record is used for consistency on any FA Type that has no other type of FA Step (action) record associated with it.
Field Name
Format
Source/Value/Description
Print Key
A4
"3999"
CIS Sort Key
A187
End Field Activity Step Record
Field Name
Format
Source/Value/Description
Print Key
A4
"6100"
CIS Sort Key
A187
End Field Activity Record
Field Name
Format
Source/Value/Description
Print Key
A4
"6200"
CIS Sort Key
A187
End SP Record
Field Name
Format
Source/Value/Description
Print Key
A4
"6300"
CIS Sort Key
A187
End Field Order Record
Field Name
Format
Source/Value/Description
Print Key
A4
"9990"
CIS Sort Key
A187
Definition of Address Subrecord (Sbr)
Used in mailing address and service address, total length = 361 bytes
Field Name
Format
Description
COUNTRY
A3
ADDRESS1
A64
ADDRESS2
A64
ADDRESS3
A64
ADDRESS4
A64
CITY
A30
NUM1
A6
NUM2
A4
HOUSE_​TYPE
A2
COUNTY
A30
STATE
A6
POSTAL
A12
GEO_​CODE
A11
IN_​CITY_​LIMIT
A1