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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Administrative User Guides
  4. Customer Care and Billing Administrative User Guide
  5. Defining Customer Options
  6. Setting Up Order Options
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
    • Administrative User Guides
      • Framework Administrative User Guide
      • Customer Care and Billing Administrative User Guide
        • Defining General Options
        • Defining Financial Transaction Options
        • Defining Customer Options
          • Customer Overview
          • Setting Up Person Options
          • Setting Up Statement Construct Options
          • Setting Up Account Options
          • Setting Up Customer Contact Options
          • Setting Up Notification Preference Options
          • Setting Up Service Agreement Options
          • Setting Up Order Options
            • Setting Up Column References
            • Setting Up Order Cancellation Reasons
            • Setting Up Order Hold Reasons
            • Setting Up Order Feature Configurations
          • Setting Up Program Management Options
          • Setting Up Letter Templates
          • Setting Up Customer Service Request Types
          • Defining Customer 360 Options
        • Defining Field Order Options
        • Defining Credit & Collections Options
        • Defining Meter & Item Options
        • Defining Premise and Service Point Options
        • Defining Bill & Meter Read Cycles
        • Defining Service Agreement Type (SA Types)
        • Defining SA Relationship Options
        • Defining Service Credit Options
        • Defining Loan Options
        • Defining Non-Billed Budget Options
        • Defining Quotation Options
        • Defining Case Management Options
        • Workflow and Notification Options
        • Defining Umbrella Agreement Options
        • Reports Addendum
        • Defining Overdue Processing Options
        • Defining Interval Billing Options
        • Defining Prepaid Metering Options
        • Defining Conservation Program Options
        • Defining Open Market Options
        • Defining Consumer Contract Options
        • Configuration
        • Integration
        • Customer Care and Billing Control Table Setup Sequence
        • Defining Dashboard Options

Setting Up Order Options

This section describes tables that must be set up before orders can be used to start service.

Fastpath:

For more information, refer to The Big Picture of Campaigns, Packages and Orders.

  • Setting Up Column References
  • Setting Up Order Cancellation Reasons
  • Setting Up Order Hold Reasons
  • Setting Up Order Feature Configurations

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