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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Administrative User Guides
  4. Customer Care and Billing Administrative User Guide
  5. Defining Overdue Processing Options
  6. Creating Overdue and Cut Procedures
  7. Set Up Tasks
  8. Overdue and Cut Event Cancellation Reasons
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
    • Administrative User Guides
      • Framework Administrative User Guide
      • Customer Care and Billing Administrative User Guide
        • Defining General Options
        • Defining Financial Transaction Options
        • Defining Customer Options
        • Defining Field Order Options
        • Defining Credit & Collections Options
        • Defining Meter & Item Options
        • Defining Premise and Service Point Options
        • Defining Bill & Meter Read Cycles
        • Defining Service Agreement Type (SA Types)
        • Defining SA Relationship Options
        • Defining Service Credit Options
        • Defining Loan Options
        • Defining Non-Billed Budget Options
        • Defining Quotation Options
        • Defining Case Management Options
        • Workflow and Notification Options
        • Defining Umbrella Agreement Options
        • Reports Addendum
        • Defining Overdue Processing Options
          • Case Study - Collecting On Overdue Bills
          • How Does The Overdue Monitor Work?
          • The Big Picture Of Overdue Processes
          • Bill-Oriented Collection - Advanced Topics
          • Creating Overdue and Cut Procedures
            • Designing Your Overdue Procedures
            • Set Up Tasks
              • Cut Event Types
              • Cut Process Templates
              • SA Type - Cut Process Rules
              • Overdue Event Types
              • Overdue Process Templates
              • Collection Classes
              • Collection Class Overdue Monitor Rules
              • Feature Configuration
              • Overdue and Cut Event Cancellation Reasons
              • Collection Agencies
              • Alert To Highlight Active Overdue Processes
              • Bill-Oriented Collection - Additional Set Up
            • Setting Up Overdue Processing
        • Defining Interval Billing Options
        • Defining Prepaid Metering Options
        • Defining Conservation Program Options
        • Defining Open Market Options
        • Defining Consumer Contract Options
        • Configuration
        • Integration
        • Customer Care and Billing Control Table Setup Sequence
        • Defining Dashboard Options

Overdue and Cut Event Cancellation Reasons

Overdue events can be cancelled automatically and manually (at the discretion of a user). Regardless of the method of cancellation, a cancellation reason must be supplied. You set up your overdue event cancellation reasons using Overdue Event Cancellation Reason - Main and Cut Event Cancellation Reason - Main.

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