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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Business User Guide
  4. Service Orders
  5. The Big Picture Of Field Orders
  6. The Lifecycle Of Field Activities And Field Orders
  7. How To Schedule Appointments
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
      • User Interface Standard Features
      • Customer Information
      • Meter Management
      • Meter Reading
      • Service Orders
        • The Big Picture Of Field Orders
          • An Illustration Of A Field Order And Its Field Activities
          • An Illustration Of The Entities Involved In Field Order Dispatch
          • Field Activity Type Controls What Is Done In The Field
          • The Lifecycle Of Field Activities And Field Orders
            • How Are Field Activities Created?
            • How Are Field Orders Created And Dispatched?
            • How Does A Field Order Get Routed To A Field Crew?
            • How Does A Field Order Get Completed?
            • What Happens After A Field Activity Is Completed?
            • How To Schedule Appointments
          • Dispatch Field Activities Automatically
          • The Daily Tasks Of A Dispatcher
          • How To Handle Unusual Situations
          • Printing Field Orders
        • Field Order Maintenance
        • Field Activity Maintenance
        • Group Premise FAs (Field Activities)
        • Field Order Search
        • Dispatch Field Activities
        • Downloading Field Orders
        • Uploading Field Order Completion Information
        • Outage Calls
        • Outage Information
        • Service Calls
      • Billing
      • Payments
      • Adjustments
      • Credit & Collection
      • Financial Transactions
      • Deposits
      • Statements
      • Sales & Marketing
      • Rates
      • Quotes
      • Service Credits
      • Appointments
      • Loans
      • Non-Billed Budgets
      • Asset Inventory
      • Case Management
      • Premise Management
      • Umbrella Agreement Management
      • Job Streams
      • Workflow and Notifications
      • Overdue Financial Obligations
      • Dashboards
      • Rebate Claims
      • Interval Billing
      • To Do Processing
      • Reports
    • Administrative User Guides

How To Schedule Appointments

Refer to The Big Picture of Appointments for information about how appointments can be scheduled for field activities.

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