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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Business User Guide
  4. Adjustments
  5. The Big Picture Of Adjustments
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
      • User Interface Standard Features
      • Customer Information
      • Meter Management
      • Meter Reading
      • Service Orders
      • Billing
      • Payments
      • Adjustments
        • The Big Picture Of Adjustments
          • Adjustments - Current Balance versus Payoff Balance
          • Canceling Adjustments
          • Transfer Adjustments
          • Calculated Adjustments
          • Adjustment Amount May Be Positive, Negative, Or Zero
          • Adjustment Type Controls Everything
          • Unbilled Adjustments And Aged Debt
          • An Adjustment May Affect More Than Just Customer Balances
        • Maintaining Adjustments
        • How and When To Use An Adjustment
        • Interfacing Adjustments From External Sources
      • Credit & Collection
      • Financial Transactions
      • Deposits
      • Statements
      • Sales & Marketing
      • Rates
      • Quotes
      • Service Credits
      • Appointments
      • Loans
      • Non-Billed Budgets
      • Asset Inventory
      • Case Management
      • Premise Management
      • Umbrella Agreement Management
      • Job Streams
      • Workflow and Notifications
      • Overdue Financial Obligations
      • Dashboards
      • Rebate Claims
      • Interval Billing
      • To Do Processing
      • Reports
    • Administrative User Guides

The Big Picture Of Adjustments

The topics in this section provide background information about a variety of adjustment issues.

Fastpath:

We strongly recommend familiarizing yourself with the topics described in The Financial Big Picture to fully appreciate the place of an adjustment in the system's financial architecture. In particular, refer to Setting Up Adjustment Types and Setting Up Adjustment Type Profiles.

  • Adjustments - Current Balance versus Payoff Balance
  • Canceling Adjustments
  • Transfer Adjustments
  • Calculated Adjustments
  • Adjustment Amount May Be Positive, Negative, Or Zero
  • Adjustment Type Controls Everything
  • Unbilled Adjustments And Aged Debt
  • An Adjustment May Affect More Than Just Customer Balances

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