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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Business User Guide
  4. Credit & Collection
  5. Payment Arrangements and Pay Plans
  6. Setting Up Payment Arrangement Requests
  7. Viewing Payment Arrangement Request History
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
      • User Interface Standard Features
      • Customer Information
      • Meter Management
      • Meter Reading
      • Service Orders
      • Billing
      • Payments
      • Adjustments
      • Credit & Collection
        • The Big Picture Of Credit & Collection
        • Collection Process Maintenance
        • Severance Process Maintenance
        • Write-Off Process Maintenance
        • Writing Off Uncollectable Debt
        • Collection Referral
        • Payment Arrangements and Pay Plans
          • Setting Up Payment Arrangement Requests
            • Starting A Payment Arrangement Request
            • Maintaining Payment Arrangement Requests
            • Payment Arrangement Request Process Flow
            • Viewing Payment Arrangement Request History
          • Setting Up Payment Arrangements
          • Setting Up Pay Plans
      • Financial Transactions
      • Deposits
      • Statements
      • Sales & Marketing
      • Rates
      • Quotes
      • Service Credits
      • Appointments
      • Loans
      • Non-Billed Budgets
      • Asset Inventory
      • Case Management
      • Premise Management
      • Umbrella Agreement Management
      • Job Streams
      • Workflow and Notifications
      • Overdue Financial Obligations
      • Dashboards
      • Rebate Claims
      • Interval Billing
      • To Do Processing
      • Reports
    • Administrative User Guides

Viewing Payment Arrangement Request History

An account’s payment arrangement request history can be viewed on the Payment Arrangement Requests zone of the Control Central – Payment Agreements page. Refer to this zone’s embedded help for more details.

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