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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Business User Guide
  4. Quotes
  5. The Big Picture Of Quotations
  6. Basic Quotation Concepts
  7. Alerts
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
      • User Interface Standard Features
      • Customer Information
      • Meter Management
      • Meter Reading
      • Service Orders
      • Billing
      • Payments
      • Adjustments
      • Credit & Collection
      • Financial Transactions
      • Deposits
      • Statements
      • Sales & Marketing
      • Rates
      • Quotes
        • The Big Picture Of Quotations
          • Basic Quotation Concepts
            • A Quote Shows How Bill Segments Might Look
            • Proposal Service Agreements Must Exist
            • Creating Quotes And Quote Details
            • Completing A Quote Creates Quote Routings (And More)
            • Accepting / Declining Quote Details
            • Tinkering With Proposal SAs After Quote Generation
            • Closing Quotes
            • Alerts
            • Trees
          • Printing Quotes
        • Maintaining Quotes
      • Service Credits
      • Appointments
      • Loans
      • Non-Billed Budgets
      • Asset Inventory
      • Case Management
      • Premise Management
      • Umbrella Agreement Management
      • Job Streams
      • Workflow and Notifications
      • Overdue Financial Obligations
      • Dashboards
      • Rebate Claims
      • Interval Billing
      • To Do Processing
      • Reports
    • Administrative User Guides

Alerts

The alert zone highlights if:

  • The selected account has pending or complete quotes. Refer to Quote Lifecycle for more information.
  • The selected account has pending or quotable proposal SAs. Refer to Proposal SA State Transition for more information.

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