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Oracle Utilities Customer Care and Billing
Oracle Utilities Customer Care and Billing
  1. Home
  2. Oracle Utilities Customer Care and Billing User Guides
  3. Business User Guide
  4. Appointments
  5. The Big Picture of Appointments
  6. Enabling Appointments
  7. Set Up Appointment Periods
  • Oracle Utilities Customer Care and Billing User Guides
    • Business User Guide
      • User Interface Standard Features
      • Customer Information
      • Meter Management
      • Meter Reading
      • Service Orders
      • Billing
      • Payments
      • Adjustments
      • Credit & Collection
      • Financial Transactions
      • Deposits
      • Statements
      • Sales & Marketing
      • Rates
      • Quotes
      • Service Credits
      • Appointments
        • The Big Picture of Appointments
          • An Appointment Is Made With A Dispatch Group
          • A Dispatch Group Has Appointment Periods
          • An Appointment Is Notional
          • Navigating To The Make / Break Appointment Page
          • Appointments Are Not Applicable To All Field Activities
          • Determining Available Appointments
          • Limiting The Number Of Appointments In An Appointment Period
          • Canceling An Appointment
          • Compensating A Customer For A Missed Appointment
          • Enabling Appointments
            • Plug In The Appropriate Algorithms On Each Dispatch Group
            • Set Up Appointment Periods
        • Appointment Maintenance
        • Appointment Period Maintenance
      • Loans
      • Non-Billed Budgets
      • Asset Inventory
      • Case Management
      • Premise Management
      • Umbrella Agreement Management
      • Job Streams
      • Workflow and Notifications
      • Overdue Financial Obligations
      • Dashboards
      • Rebate Claims
      • Interval Billing
      • To Do Processing
      • Reports
    • Administrative User Guides

Set Up Appointment Periods

Use Appointment Period Maintenance to set up appointment periods for the dispatch group. Refer to A Dispatch Group Has Appointment Periods for more information.

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