You can download the installation package from the Oracle Software Delivery Cloud. If the Framework installation was processed on previously existing Oracle Utilities Customer Care and Billing environment, then customer modifications relevant for this version and compliant with the proper naming conventions (as described in the Oracle Utilities Customer Care and Billing Database Administrator’s Guide included in this release) have been preserved in the new environment by the Framework installation process.

To proceed with the Oracle Utilities Customer Care and Billing installation you need to be connected to the target framework application environment. See the detailed installation instructions in the following sections.

You must initialize the Framework environment along with the required Patch Set prior to proceeding with Oracle Utilities Customer Care and Billing installation. For detailed instructions refer to the Preparing for the Installation section in this chapter.