Pre-installation Tasks
This section describes the steps that should be performed before installing Oracle Utilities Customer Care and Billing.
Installing Prerequisite Patches
Note: This section is applicable only if there are any Oracle Utilities Application Framework prerequisites patches to install.
Oracle Utilities Application Framework patches must be installed prior to installing Oracle Utilities Customer Care and Billing.
The patches are available as a convenience rollup in the CCB-V2.9.0.1.1-FWPREREQ-MultiPlatform.zip file, which is part of the downloaded media pack.
For a list of patches included in this rollup, refer to
Application Framework Prerequisite Patches.
To install the application and database patches on top of Oracle Utilities Application Framework 4.5.0.1.1:
1. Copy the file CCB-V29011-FW-PREREQ-MultiPlatform.jar in the delivered package to a <TEMPDIR>. Unjar using the command below.
jar -xvf CCB-V29011-FW-PREREQ-MultiPlatform.jar
2. Initialize the Oracle Utilities Application Framework environment to install the Framework patch rollup into.
UNIX
$SPLEBASE/bin/splenviron.sh -e $SPLENVIRON
Windows
$SPLEBASE\bin\splenviron.cmd -e %SPLENVIRON%
3. Install application patches.
a. Navigate to the <temp location>/FW-V4.5.0.1.1-Rollup/Application folder.
b. Run the group installation script.
Unix /Linux
chmod a+x installSFgroup.sh
chmod a+x FW*/*.sh
./installSFgroup.sh
Windows
installSFgroup.cmd
Copying and Decompressing Install Media
The installation file is delivered in jar format for both UNIX and Windows platforms.
Oracle Utilities Customer Care and Billing is delivered in a separate installation package for each supported Operating System. Refer to the
Supported Platforms section in
Supported Platforms and Hardware Requirements for version and installation details regarding the database and operating system versions. Refer to
Installing Application Server Prerequisite Software for the prerequisite third-party software installation instructions.
Download the installation package for your operating system and proceed with the following instructions.
1. Login to the host server as the Oracle Utilities Application Framework administrator user ID (default cissys). This is the same user ID that was used to install the Oracle Utilities Application Framework.
2. Create a <TEMPDIR> directory on the host server, which is independent of any current or other working Oracle Utilities Customer Care and Billing application environment. This can be the same <TEMPDIR> used during the installation of the Oracle Utilities Application Framework.
3. Copy the file CCB-V2.9.0.1.1-MultiPlatform.jar in the delivered package to a <TEMPDIR>. If you are using FTP to transfer this file, remember to use the BINARY option for the FTP transfer.
4. Decompress the file:
cd <TEMPDIR>
jar -xvf CCB-V2.9.0.1.1-MultiPlatform.jar
Note: You will need to have Java JDK installed on the machine used to (un)jar the application server installation package. Install the JDK that is supported for the install on your platform to be able to use the jar command. The Java packages are available here: http://java.sun.com/products/archive/index.html.
For Windows installs, include the location of the JDK in your path before you run the jar command.
For both Unix and Windows platforms, a sub-directory named CCB.V2.9.0.1.1 is created. The contents of the installation directory are identical for both platforms. The directory contains the install software for the application product.
Preparing for the Installation
1. Login as an Oracle Utilities Customer Care and Billing Administrator (default is “cissys”).
2. Initialize the Oracle Utilities Application Framework environment in which the product is installed.
UNIX:
$SPLEBASE/bin/splenviron.sh -e $SPLENVIRON
Windows:
$SPLEBASE\bin\splenviron.cmd -e %SPLENVIRON%
3. Stop the environment if running.