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Oracle Utilities Customer Care and Billing
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Oracle Utilities Customer Care and Billing User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining Customer Options
Setting Up Person Options
Person Identifiers
Oracle Utilities Customer Care and Billing User Guides
Business User Guide
Administrative User Guides
Framework Administrative User Guide
Customer Care and Billing Administrative User Guide
Defining General Options
Defining Financial Transaction Options
Defining Customer Options
Customer Overview
Setting Up Person Options
Person Identifiers
Setting Up Person Identifier Types
Understanding Person Identifiers
Setting Up Person Relationship Types
Setting Up Contact Routings
Setting Up Person Contact Status
Setting Up Person Contact Type Algorithms
Setting Up Person Contact Types
Choosing to Use Person Contact or Person Phone
Person Contact Status Can Be Controlled By A Process
Maintaining Person Contact via Person Phone
Setting Up Statement Construct Options
Setting Up Account Options
Setting Up Customer Contact Options
Setting Up Notification Preference Options
Setting Up Service Agreement Options
Setting Up Order Options
Setting Up Program Management Options
Setting Up Letter Templates
Setting Up Customer Service Request Types
Defining Customer 360 Options
Defining Field Order Options
Defining Credit & Collections Options
Defining Meter & Item Options
Defining Premise and Service Point Options
Defining Bill & Meter Read Cycles
Defining Service Agreement Type (SA Types)
Defining SA Relationship Options
Defining Service Credit Options
Defining Loan Options
Defining Non-Billed Budget Options
Defining Quotation Options
Defining Case Management Options
Workflow and Notification Options
Defining Umbrella Agreement Options
Reports Addendum
Defining Overdue Processing Options
Defining Interval Billing Options
Defining Prepaid Metering Options
Defining Conservation Program Options
Defining Open Market Options
Defining Consumer Contract Options
Configuration
Integration
Customer Care and Billing Control Table Setup Sequence
Defining Dashboard Options
Person Identifiers
This section describes the setup and use of person identifiers.
Setting Up Person Identifier Types
Understanding Person Identifiers