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Oracle Utilities Customer Care and Billing
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Oracle Utilities Customer Care and Billing User Guides
Administrative User Guides
Customer Care and Billing Administrative User Guide
Defining Case Management Options
Setting Up Case Management Options
Installation Options
Oracle Utilities Customer Care and Billing User Guides
Business User Guide
Administrative User Guides
Framework Administrative User Guide
Customer Care and Billing Administrative User Guide
Defining General Options
Defining Financial Transaction Options
Defining Customer Options
Defining Field Order Options
Defining Credit & Collections Options
Defining Meter & Item Options
Defining Premise and Service Point Options
Defining Bill & Meter Read Cycles
Defining Service Agreement Type (SA Types)
Defining SA Relationship Options
Defining Service Credit Options
Defining Loan Options
Defining Non-Billed Budget Options
Defining Quotation Options
Defining Case Management Options
The Big Picture Of Cases
Setting Up Case Management Options
Installation Options
Case Info May Be Formatted By An Algorithm
Alert Info Is Controlled By An Installation Algorithm
Setting Up Application Services
Setting Up Scripts
Setting Up To Do Types
Setting Up Characteristic Types
Setting Up Case Types
Workflow and Notification Options
Defining Umbrella Agreement Options
Reports Addendum
Defining Overdue Processing Options
Defining Interval Billing Options
Defining Prepaid Metering Options
Defining Conservation Program Options
Defining Open Market Options
Defining Consumer Contract Options
Configuration
Integration
Customer Care and Billing Control Table Setup Sequence
Defining Dashboard Options
Installation Options
Case Info May Be Formatted By An Algorithm
Alert Info Is Controlled By An Installation Algorithm