Installing / Removing A Meter

The installation of a meter is a small part of the process of starting / stopping service. This process begins when a customer requests service at a metered service point that is, at present, without service. It continues with the creation of a field activity required to connect service. When the system is advised of the results of the field activity, it creates a SP / Meter history record (which you can see on this page).

The removal of a meter from a service point involves an exactly analogous process where you use the SP / Meter Installation page to indicate when the meter was removed (and the dial readings at that time).

The remainder of this section is limited to a discussion about how to use the SP / Meter Installation page.

Fastpath:

For more information about starting / stopping service, refer to The Big Picture Of Starting Service and The Big Picture Of Stopping Service. For more information about how the results of a field activity are advised to the system, refer to How Does A Field Order Get Completed?. For more information about setting up field activity types to install and remove meters from service points, refer to Setting Up Field Activity Types.