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Oracle Utilities Customer Care and Billing
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Oracle Utilities Customer Care and Billing User Guides
Business User Guide
Payments
How To
Oracle Utilities Customer Care and Billing User Guides
Business User Guide
User Interface Standard Features
Customer Information
Meter Management
Meter Reading
Service Orders
Billing
Payments
The Big Picture of Payments
Maintaining Payment Events
Payment Event Quick Add
Payment Quick Add
Maintaining Payments
Payment Portal
How To
How To Add A New Payment Event
How To Cash A Check
How To Allocate The Tender Amount To Multiple Accounts
How To Print Receipts And Endorsements
How To Cancel A Tender
How To Transfer A Payment From One Account To Another
How To Distribute A Payment To A Specific Service Agreement
How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under)
How To Add A Non-CIS Payment Using A Template
How To Authorize A Credit Card Tender
How To Reverse A Credit Card Tender
How To Process An Alternate Currency Payment
Financial Transactions On A Payment
Payment History
Payment / Tender Search
Payment Exception
Maintaining Deposit Controls
Maintaining Tender Controls
Interfacing Payments From External Sources
Adjustments
Credit & Collection
Financial Transactions
Deposits
Statements
Sales & Marketing
Rates
Quotes
Service Credits
Appointments
Loans
Non-Billed Budgets
Asset Inventory
Case Management
Premise Management
Umbrella Agreement Management
Job Streams
Workflow and Notifications
Overdue Financial Obligations
Dashboards
Rebate Claims
Interval Billing
To Do Processing
Reports
Administrative User Guides
How To
The topics in this section describe how to perform common payment maintenance functions.
How To Add A New Payment Event
How To Cash A Check
How To Allocate The Tender Amount To Multiple Accounts
How To Print Receipts And Endorsements
How To Cancel A Tender
How To Transfer A Payment From One Account To Another
How To Distribute A Payment To A Specific Service Agreement
How To Get An Unbalanced Tender Control In Balance (Fixing Over/Under)
How To Add A Non-CIS Payment Using A Template
How To Authorize A Credit Card Tender
How To Reverse A Credit Card Tender
How To Process An Alternate Currency Payment