How To Adjust Loans

You issue ad hoc adjustments if you need to change a loan's principal and/or current balance outside of the normal billing and payment functions.

An adjustment can:

Change a loan's payoff balance.
Change a loan's current balance (i.e., how much the customer thinks they currently owe).
Change both the loan's payoff and current balance.

Fastpath:

For details about the adjustment types to apply, refer to Adjusting Loan Amounts. For information about creating adjustments, refer to Adjustments.