This section provides general information about the functionality and processing of the Oracle Utilities Customer Care and Billing Integration to Oracle E-Business Suite Financials for General Ledger and Accounts Payable. This is an AIA Direct Integration using SOA and does not require AIA Foundation Pack to be installed.The following products are involved in the integration:

Oracle Utilities Customer Care and Billing (CCB) is a customer and billing system that manages all aspects of customer service needed by most utilities to operate their business. Basic objects form the core of the system: person, account, premise, service agreement, and service point. These objects hold demographic, geographic, and financial information about a company's customers and properties. Related to these objects are the processes that they manage: bills, payments, meter readings, field activities, etc.

Refer to the Certification Matrix for Oracle Utilities Products (Doc ID 1454143.1) on My Oracle Support to determine if support for newer versions of the listed products is included.

Oracle E-Business Suite (EBS) is a resource-planning software which enforces industry best-practice controls on data input and process flows as tasks are completed within the system. Processes are separated into modules, and each module consists of a collection of forms where data is entered at each stage of the business process.

As part of the Enterprise Resource Planning functionality, Oracle E-Business Suite Financials for General Ledger and Accounts Payable offers flexible ledger architecture, consistent financial and operational information, dynamic planning, budgeting and forecasting, and multi-dimensional profitability analysis.

Refer to the Certification Matrix for Oracle Utilities Products (Doc ID 1454143.1) on My Oracle Support to determine if support for newer versions of the listed products is included.