The integration uses Service-Oriented Architecture (SOA) Suite.

This section provides general information about the functionality and processing of Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management, including:

These products are offered as on premise and cloud applications.

Oracle Utilities Customer Care and Billing is a customer and billing system that manages all aspects of customer service needed by most utilities to operate their business. Basic objects form the core of the system: person, account, premise, service agreement, and service point. These objects hold demographic, geographic, and financial information about a company's customers and properties. Related to these objects are the processes that they manage: bills, payments, meter readings, field activities, credit and collections etc.

Oracle Utilities Meter Data Management supports the loading, validation, editing, and estimation (VEE) of meter data - from meter configuration, to meter read and usage validation, to bill determinant calculations.

This section focuses on the integration flow for on premise and cloud applications.

When integrating with on premise Oracle Utilities Customer Care and Billing and Oracle Utilities Meter Data Management, implementation should use the synchronous processes as is. For the asynchronous processes, implementation has the option to use either of the following:

When integrating with Oracle Utilities Customer Cloud Service and Oracle Utilities Meter Solution Cloud Service, all integration flows will be accessible through web service calls. Implementation should use the synchronous processes as is and use the JMS Wrapper Services for async processes.