Monitoring from Oracle Utilities Network Management System
Errors, which occur during execution of PL/SQL package, are reported to the integration layer. They are not logged within Oracle Utilities Network Management System.
The Generic IVR Adapter has dedicated the log file where errors are recorded. The name of the log file typically begins with “IVRAdapter”.
For more information about troubleshooting Oracle Utilities Network Management System, see the chapter Troubleshooting and Support in Oracle Utilities Network Management System Configuration Guide.
Monitoring from the Integration
The integration process can be monitored using the following:
WebLogic SOA Enterprise Manager
To configure the WebLogic SOA Enterprise Manager:
1. Login to the WebLogic SOA Server Enterprise Manager.
2. In the left menu, navigate to SOA > soa-infra > CCB-NMS.
3. All the composite processes deployed for the integration are available under the partition CCB-NMS.
4. Select the appropriate process to list all the instances for the processes sorted by time of execution.
5. The instances also have the request ID as a part of the display name.
6. Click on the appropriate process instance and it displays the flow for the process.
7. The composite flow lists all the activities in the process instance.
Note: If the Audit Level is “Off”, no flow process is shown.
WebLogic Logs
To configure the WebLogic logs:
1. Login to the machine where the SOA Server is installed.
2. The SOA logs are stored in: <Weblogic installation folder>/user_projects/domains/<SOA Domain name>/servers/<SOA Server name>/logs
Example: /slot/ems1234/oracle/Middleware/user_projects/domains/soa_domain/servers/soa_server1/logs
Purging the Data
The Oracle Fusion Middleware maintains state of the instances and the database needs to be purged periodically.
Refer to Document ID 815896.1 on https://support.oracle.com/ for the details about purging the data from the Fusion Middleware database.