Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Data Mapping Guide
Data Mapping
Activity Completion (Oracle Field Service Initiated)
MapToinvokeOFSCGetActivity
MapToinvokeSOMActivity
Activity Status (Oracle Utilities Service Order Management Initiated)
FindActivity
If not Found or Complete
Get Activity
Activity Status Response
Remote Fault
Sub Language Fault
Appointment Request (Oracle Utilities Service Order Management Initiated)
Request Mappings
Response Mappings
Remote Fault
Sub Language Fault
Device Verification (Oracle Utilities Field Service Initiated)
Meter Request Mappings
Meter Response Mappings
Item Request Mappings
Item Response Mappings
ERT Request Mappings
ERT Response Mappings
Create Pickup Orders (Oracle Field Service Initiated)
Request Mapping
Response Mapping
Query Service Point (Oracle Field Service Initiated)
Request Mappings
Response Mappings
Fault Mappings
Process Activity (Oracle Utilities Service Order Management Initiated)
Request Mappings
Response Mappings
Cancel Activity Mappings
Cancel Response
Remote Fault
Technical Fault
Admin Sync (Oracle Integration Cloud Initiated)
Request Mappings
Service Point Data Mappings
Activity Types Mappings
Activity Data Mappings
Device Data Mappings
Register Data Mappings
Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Data Mapping Guide
Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Release 22A Data Mapping Guide