Oracle Field Service Configurations for Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Setup Guide
Accelerator Overview
Configuration Overview
Accelerator Package
Accelerator Activity Types
Creating Properties Backup
Creating User Type File Backup
Create a Plugin Backup
Installing Basic Accelerator Package
Activity Types
Properties
Forms and Plugins
User Types
Additional OFS Configurations
Checklist
Organization
Work Zones
Work Skills
Activities and Scheduling Information
Resource and Bucket Information
Outbound Channel
Offline Vs Online Mode
Display Profile
Quota Configuration
Creating Capacity Categories
Adding Work Skill Groups to a Capacity Category
Time Slots
Creating a Time Slot
Adding Time Slots to a Capacity Category
Enabling Quota Management at Bucket Level
Configuring Quota Options
User Operations
Customizations
Adding New Fields to Field Activity
Adding New Fields and Lookup to Field Activity
Adding New/Custom Activity Types
Creating an Activity Type
Cloning an Activity Type
Adding Enumeration Values to OFS Property
Adding Fields to UI in OFS
Glossary Customization
Hosting Plug-Ins in OFS
Hosting Files on a Web Server
Storing files on Object Storage
Using Public Bucket
Equipment Support in OFS
Pre-requisites
Equipment Screens
Attach Equipment to Service Point
Attach Equipment to Meter
Attach Equipment to Measuring Component
Undo Attach
Replace Equipment
Exchange Meter
Attach Equipment
Move Equipment to New Meter
Custom Activities Support for Move Equipment to New Meter
Attachments Support in OFS
Pre-requisites
Attachment Screens
Attachments at Service Point
Attachments at New Device
Attachments at Existing Device
Attachments at Activity
Customer Signature
Admin Sync Support in OFS
Service Point Data Sync
Customization
Activity Types Sync
Customizations
Device Data Sync
Device Manufacturer
Device Model
Device Configuration Type
Device Types
Device Head End System
Customizations
Register Data Sync
Unit of Measure
Time of Usage
SQI
Customizations
ODM Activity Support in OFS
Service History Plugin in OFS
Configuring Service History Plugin
Meter/Item-Level Service Histories
Existing Meter
New Meter
Equipment-Level Service Histories
Existing Equipment
New Attached/Installed Equipment
Validate Completion Plugin in OFS
Validate Completion Plugin
ERT Plugin Changes in OFS
Existing Equipment
New Equipment
Oracle Field Service Configurations for Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Setup Guide
Oracle Field Service Configurations for Oracle Utilities Customer Cloud Service Integration to Oracle Field Service Release 22A Setup Guide