Activity Status (Oracle Utilities Service Order Management Initiated)
This section describes data mapping for the following:
FindActivity
The mapping details to find an activity in the Activity Status integration point are shown in the table below.
Oracle Utilities Service Order Management Request Message
Oracle Field Service Request Message (Bulk Update)
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Oracle Utilities Service Order Management Column
Oracle Field Service Column
 
sendDetails
 
outermosttag
bulkUpdate_POST
 
outermosttag
 
 
 
 
 
 
 
activities.definitions.customActionActivityBulkUpdateSchema
bulkUpdate_POST
Group
 
 
 
 
 
 
 
updateParameters
activities.definitions.customActionActivityBulkUpdate Schema
Group
 
 
 
 
sendDetails
 
outermosttag
bulkUpdate_POST
 
outermosttag
 
 
 
 
 
 
 
activities.definitions.customActionActivityBulkUpdateSchema
bulkUpdate_POST
Group
 
 
 
 
 
 
 
updateParameters
activities.definitions.customActionActivityBulkUpdateSchema
Group
 
 
 
 
 
 
 
identifyActivityBy
updateParameters
String
 
 
 
Hard code this value to "apptNumber"
 
 
 
ifInFinalStatusThen
updateParameters
String
 
 
 
Hard code this value to "doNothing"
 
 
 
activities
activities.definitions.customActionActivityBulkUpdateSchema
List
 
 
 
 
hostExternalId
sendDetails
String
apptNumber
activities
String
 
 
 
 
 
If not Found or Complete
The mapping details to find if an activity is complete in the Activity Status integration point are shown in the table below.
Oracle Field Service Request Message (Bulk Update)
Oracle Utilities Service Order Management Request Message
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Oracle Utilities Service Order Management Column
Oracle Field Service Column
 
 
 
 
responseDetails
 
Outermosttag
 
 
 
 
 
 
 
statusDetails
responseDetails
Group
 
 
 
 
 
 
 
statusForHostDesc
statusDetails
String
 
 
 
Hard code the value to "Not scheduled "
 
Get Activity
The mapping details to get an activity in the Activity Status integration point are shown in the table below.
Oracle Field Service Request Message (Bulk Update Post Response)
Oracle Field Service Request Message (Get Activity)
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Oracle Utilities Service Order Management Column
Oracle Field Service Column
 
bulkUpdate_
POSTResponse
 
OutermostTag
canonical_GET
 
OutermostTag
 
 
 
 
activities.definitions.customActionActivityBulkUpdateSchemaResponse
bulkUpdate_
POSTResponse
 
 
 
 
 
 
 
 
results
activities.definitions.customActionActivityBulkUpdateSchemaResponse
 
 
 
 
 
 
 
 
activityKeys
results
Group
TemplateParameters
canonical_GET
Group
 
 
 
 
activityId
activityKeys
String
activityId
TemplateParameters
String
 
 
 
 
Activity Status Response
The response mapping details of the activity status in the Activity Status integration point are shown in the table below.
Oracle Field Service Request Message
Oracle Utilities Service Order Management Oracle Field Service Request Message
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Oracle Utilities Service Order Management Column
Oracle Field Service Column
 
canonical_GETResponse
canonical_GETResponse
OutermostTag
responseDetails
 
OutermostTag
 
 
 
 
activities.definitions.getActivitySchema
canonical_GETResponse
 
statusDetails
responseDetails
 
 
 
 
 
status
activities.definitions.getActivitySchema
 
statusForHostDesc
statusDetails
 
SOMOFSC_Interim
Status
SOM_InterimStatus
OFSC_Interim
Status
If status= 'notdone', map "Activity is Not Done" text
 
If status!='notdone' then
map OFSC status to C2M using lookup
startTime
activities.definitions.getActivitySchema
 
 
 
 
 
 
 
 
Remote Fault
The remote fault mapping details in the Activity Status integration point are shown in the table below.
Oracle Integration Cloud Global Fault
Oracle Utilities Service Order Management Request Message
Element Name
Parent Element
Type
Element Name
Parent Element
Type
fault
 
OutermostTag
 
 
 
errorCode
fault
String
 
 
 
details
fault
String
 
 
 
 
 
 
responseDetails
responseDetails
 
 
 
 
statusDetails
responseDetails
 
reason
fault
String
statusForHostDesc
statusDetails
 
 
Sub Language Fault
The sub language fault mapping details in the Activity Status integration point are shown in the table below.
Oracle Integration Cloud Global Fault
Oracle Utilities Service Order Management Request Message
Element Name
Parent Element
Type
Element Name
Parent Element
Type
fault
 
OutermostTag
 
 
 
errorCode
fault
String
 
 
 
details
fault
String
 
 
 
 
 
 
responseDetails
responseDetails
 
 
 
 
statusDetails
responseDetails
 
reason
fault
String
statusForHostDesc
statusDetails