Activity Status (Oracle Utilities Service Order Management Initiated)

This section describes data mapping for the following:

receivesomactivity

Mapping details for “Receive SOM Activity” are as shown in the table below.

Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
$GlobalFaultObject		Outermosttag	ICS_OFSC_GetStatusResponse		Outermosttag
fault	$GlobalFaultObject	Group	responseDetails	ICS_OFSC_GetStatusResponse	Group
			statusDetails	responseDetails	Group
reason	fault	Field	statusForHostDesc	statusDetails	String

receivesomactivity1

Mapping details for “Receive SOM Activity 1” activity are as shown in the table below.

Oracle Utilities Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
$GlobalFaultObject		Outermosttag	ICS_OFSC_GetStatusResponse		Outermosttag
fault	$GlobalFaultObject	Group	responseDetails	ICS_OFSC_GetStatusResponse	Group
			statusDetails	responseDetails	Group
reason	fault	Field	statusForHostDesc	statusDetails	String

receivesomactivity2

Mapping details for “Receive SOM Activity 2” activity are as shown in the table below.

Oracle Utilities Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
		Outermosttag	ICS_OFSC_GetStatusResponse		Outermosttag
			responseDetails	ICS_OFSC_GetStatusResponse	Group
			statusDetails	responseDetails	Group
			statusForHostDesc	statusDetails	String				Only if ($GetActivity/nsmpr0:canonical_GETResponse/nsmpr0:activities.definitions.getActivitySchema/nsmpr2:status ='notdone') Hardcoded as Activity is Not Done
$GetActivity		Group
canonical_GETResponse	$GetActivity	Group
activities.definitions.getActivitySchema	canonical_GETResponse	Group
status	activities.definitions.getActivitySchema	String	$status	statusForHostDesc	Field	SOMOFSC_InterimStatus	OFSC_InterimStatus	SOM_InterimStatus	When ($GetActivity/nsmpr0:canonical_GETResponse/nsmpr0:activities.definitions.getActivitySchema/nsmpr2:positionInRoute > 0.0) and Only if ($GetActivity/nsmpr0:canonical_GETResponse/nsmpr0:activities.definitions.getActivitySchema/nsmpr2:status !='notdone')
					String				concat($status,concat(' Scheduled for ', $GetActivity/nsmpr0:canonical_GETResponse/nsmpr0:activities.definitions.getActivitySchema/nsmpr2:startTime))
status	activities.definitions.getActivitySchema	String				SOMOFSC_InterimStatus	OFSC_InterimStatus	SOM_InterimStatus	Otherwise and Only if ($GetActivity/nsmpr0:canonical_GETResponse/nsmpr0:activities.definitions.getActivitySchema/nsmpr2:status !='notdone')

receivesomactivity3

Mapping details for “Receive SOM Activity 3” activity are as shown in the table below.

Oracle Utilities Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
		Outermosttag	ICS_OFSC_GetStatusResponse		Outermosttag
			responseDetails	ICS_OFSC_GetStatusResponse	Group
			statusDetails	responseDetails	Group
			statusForHostDesc	statusDetails	String				Hardcoded as 'Not scheduled'

receivesomactivity4

Mapping details for “Receive SOM Activity 4” activity are as shown in the table below.

Oracle Utilities Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
		Outermosttag	ICS_OFSC_GetStatusResponse		Outermosttag
			responseDetails	ICS_OFSC_GetStatusResponse	Group
			statusDetails	responseDetails	Group
			statusForHostDesc	statusDetails	String				Set default value to "Not scheduled"

findactivity

Mapping details for “Find Activity 3” activity are as shown in the table below.

Oracle Utilities Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
		Outermosttag	bulkUpdate_POST		Outermosttag
			activities.definitions.customActionActivityBulkUpdateSchema	bulkUpdate_POST	Group
			updateParameters	activities.definitions.customActionActivityBulkUpdateSchema	Group
			identifyActivityBy	updateParameters	Activities.definitions.customactionactivitybulkupdateschema.updateparameters				Set default value to "doNothing"
ICS_OFSC_GetStatus		Group	activities	activities.definitions.customActionActivityBulkUpdateSchema	Group
sendDetails	ICS_OFSC_GetStatus	Group
hostExternalId	sendDetails	String	apptNumber	activities	String

getactivity

Mapping details for “Get Activity” are as shown in the table below.

Oracle Utilities Customer Cloud Service			Oracle Field Service Cloud			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM	Column 1	Column 2
'true'		Field	$Interim_Dvm		Field	SOMOFSC_Email_ID	Recipient	Email_Id	Maps Recipient to Email_Id User can configure comma separated Email_Ids.
$findActivity		Group	canonical_GET		Group
bulkUpdate_POSTResponse	$findActivity	Group	TemplateParameters	canonical_GET	Group
activities.definitions.customActionActivityBulkUpdateSchemaResponse	bulkUpdate_POSTResponse	Group
results	activities.definitions.customActionActivityBulkUpdateSchemaResponse	Group
activityKeys	results	Group
activityId	activityKeys	Integer	activityId	TemplateParameters	Integer				Only if ($findActivity/nsmpr0:bulkUpdate_POSTResponse/nsmpr0:activities.definitions.customActionActivityBulkUpdateSchemaResponse/nsmpr1:results/nsmpr1:activityKeys/nsmpr1:activityId)