• Oracle Utilities Network Management System Integration to Oracle Field Service Configuration Guide
• Introduction
  • Overview of the Integration
  • About Oracle Utilities Network Management System
  • About Oracle Field Service
  • About Oracle Integration Cloud
  • Software Requirements
• Solution Architecture
  • Solution Diagram
    • Synchronous
    • One-way Asynchronous
  • Business Flows
    • Admin Sync (Oracle Utilities Network Management System Initiated)
    • Resources 'Crew' Sync (Oracle Field Service Initiated)
    • Activity Process (Oracle Utilities Network Management System Initiated)
    • Activity Async Processor (Oracle Utilities Network Management System Initiated)
    • Activity Created (Oracle Field Service Initiated)
    • Activity Update (Oracle Field Service Initiated)
    • Event Details Update (Oracle Field Service Initiated)
    • Failed Equipment Updates (Oracle Field Service Initiated)
    • NMS Attachments (OIC Initiated)
    • OFS Attachments (OIC Initiated)
    • Resources 'Crew' Create/Update (Oracle Field Service Initiated)
    • Resources 'Crew' Route (Oracle Field Service Initiated)
    • Common Error Handler (OIC Initiated)
    • Chat Notification (OIC Initiated)
    • Find Resource Bucket (OIC Initiated)
• Configuring Oracle Utilities Network Management System
  • Configuring Admin Data in Network Management System
  • Adding Oracle Integration Cloud Certificates
• Configuring Oracle Field Service
  • Configuring Oracle Field Service
  • Configuring Network Management System Priority
• Importing, Configuring, and Testing Integration Connections
  • Importing the Oracle Integration Cloud Package from Oracle Cloud Marketplace
  • Verifying the Package Import
  • Configuring Connections in Oracle Integration Cloud
    • Configuring the Oracle Utilities REST NMS Outbound for NMS-OFSC Connection
    • Configuring Oracle Utilities REST OFSC for NMS-OFSC
    • Configuring Oracle Utilities OFSC for NMS-OFSC
    • Configuring Oracle Utilities REST NMS for NMS-OFSC
    • Configuring Oracle Utilities REST Error Handler for NMS-OFSC
    • Configuring Oracle Utilities NMS1 for NMS-OFSC
    • Configuring OIC Internal
  • Configuring Agent (if applicable)
    • Possible Combinations
    • Creating an Agent Group
    • Downloading Agent Installer
    • Installing On-Premises Agent
  • Setting up Certificates for Security
• Configuring Lookups, Error Handling, and Email Notifications
  • Configuring Lookups
    • Editing Lookups
  • Configuration Properties
  • Error Handling
    • Error Handling Ways
    • Resubmitting the Error Instances in Oracle Integration Cloud
  • Email Notifications
  • Chat Notifications
• Customizations
  • Adding New Mappings
• Activating and Testing the Integration Flows
  • Activating Integration Flows
  • Testing the Integration Flows
• Monitoring and Troubleshooting
  • Oracle Utilities Network Management System
    • Oracle Utilities Network Management System Error Logs
  • Oracle Integration Cloud
    • Monitoring Integration Flows
    • Troubleshooting
• Limitations and Workarounds
  • Oracle Field Service
  • Oracle Utilities Network Management System

Oracle Utilities Network Management System Integration to Oracle Field Service Configuration Guide

Oracle Utilities Network Management System Integration to Oracle Field Service Release 22C Configuration Guide