Activity Created (Oracle Field Service Cloud Initiated)

Activity Created (Oracle Field Service Cloud Initiated)

This section describes data mapping for the following:

• Get OFS Activity Mapping

• Create Activity in NMS Mapping

• Update Activity in OFS Mapping

• Update Activity in NMS Mapping

Get OFS Activity Mapping

OIC ActivityCreated Request Message			OFSC GetActivity Data Request Message			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM Name	Oracle Utilities Network Management System Column	Oracle Field Service Column
notify_POST		Outermosttag	canonical_GET		Outermosttag				GET getActivity Details
activityEvent	notify_POST		Template Parameters	canonical_GET	Group
activityChanges	activityEvent	Group
travelTime	activityChanges	String
status	activityChanges	String
startTime	activityChanges	String
activityDetails	activityEvent	Group
activityId	activityDetails	String	activityId	TemplateParameters	String
apptNumber	activityDetails	String
date	activityDetails	String
resourceId	activityDetails	String
eventType	activityEvent	Group
time	activityEvent	String
user	activityEvent	String

Create Activity in NMS Mapping

OFS GetActivityDetails Response Message			NMS CreateActivity Request Message			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM Name	Oracle Utilities Network Management System Column	Oracle Field Service Column
canonical_GETResponse		Outermosttag	execute		Outermosttag				createActivities
activities.definitions.getActivitySchema	canonical_GETResponse	Group	request-wrapper	execute	Group
			topLevelArray	request-wrapper	Group
activityId	activities.definitions.getActivitySchema	Integer	externalId	topLevelArray	String
			action	topLevelArray	String				“CREATE”
nms_event_id	activities.definitions.getActivitySchema	String	eventIdx	topLevelArray	String
activityType	activities.definitions.getActivitySchema	String	type	topLevelArray	String
teamResourceId	activities.definitions.getActivitySchema	String	crewId	topLevelArray	String
			state	topLevelArray	String				“INITIAL” or “DISPATCHED”
			ConnectivityProperties	execute
			Plugin	ConnectivityProperties
nms_instanceId	activities.definitions.getActivitySchema	String	ConnectionId	Plugin		OUTL-BRT-NMS_OFSC_InstanceIDToBucket	NMS_InstanceID	NMS_ConnectionID	Retrieve NMS instance

Update Activity in OFS Mapping

OIC ActivityCreated Request Message			OFS Update Activity Details Request Message			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM Name	Oracle Utilities Network Management System Column	Oracle Field Service Column
notify_POST		Outermosttag	update_PATCH		Outermosttag				Activity/Update Activity
activityEvent	notify_POST		Template Parameters	update_PATCH	Group
activityDetails	activityEvent	Group
activityId	activityDetails	String	activityId	TemplateParameters	Integer

NMS CreateActivity Response Message			OFS Update Activity Details Request Message			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM Name	Oracle Utilities Network Management System Column	Oracle Field Service Column
executeResponse		Outermosttag	activities. definitions.update ActivitySchema	update_PATCH	String
response-wrapper	executeResponse	Group
id	response-wrapper	Group
Value	id	String	apptNumber	activities.definitions.updateActivity Schema

Update Activity in NMS Mapping

OFSC GetActivityDetails Response Message			NMS CreateActivity Request Message			DVM Mapping			Comments
Element Name	Parent Element	Type	Element Name	Parent Element	Type	DVM Name	Oracle Utilities Network Management System Column	Oracle Field Service Column
canonical_GETResponse		Outermosttag	execute		Outermosttag				updateActivities
activities.definitions.getActivitySchema	canonical_GETResponse	Group	request-wrapper	execute	Group
			topLevelArray	request-wrapper	Group
apptNumber	activities.definitions.getActivitySchema	Field	id	topLevelArray	Field
activityId	activities.definitions.getActivitySchema	Field	externalId	topLevelArray	Field
			action	topLevelArray	Field				"UPDATE"
nms_event_id	activities.definitions.getActivitySchema	Field	eventIdx	topLevelArray	Field
teamResourceId	activities.definitions.getActivitySchema	Field	state	topLevelArray	Field				"INITIAL" or "DISPATCHED" Based on presence of teamResourceId
			ConnectivityProperties	execute
			Plugin	ConnectivityProperties
nms_instanceId	activities.definitions.getActivitySchema	Field	ConnectionId	Plugin		OUTL-BRT-NMS_OFSC_InstanceIDToBucket	NMS_InstanceID	NMS_ConnectionID	Retrieve NMS instance