Work Order (Oracle Field Service Initiated)
This section describes data mapping for the following:
Create Work Order
Mapping details for “Create Work Order” activity are as shown in the table below:
Oracle Utilities Work and Asset Cloud Service
Oracle Field Service Cloud
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Column 1
Column 2
 
notify_POST
 
Outermosttag
W1-CreMobWo
 
Outermosttag
 
 
 
 
events.definitions.activityEvent
notify_POST
Group
W1-CreMobWo
W1-CreMobWo
Group
 
 
 
 
activityDetails
events.definitions.activityEvent
Group
input
W1-CreMobWo
Group
 
 
 
 
 
 
 
newActivityDetails
input
Group
 
 
 
 
activityId
activityDetails
String
mobileActivityId
newActivityDetails
String
 
 
 
 
activityChanges
events.definitions.activityEvent
Group
 
 
 
 
 
 
 
wam_pickup_related_appt_number
activityChanges
String
followUpActivityId
newActivityDetails
String
 
 
 
 
$GetInventoryDetails
 
Group
 
 
 
 
 
 
 
get_0x737063__0x736c68_rest_0x736c68_ofscCore_0x736c68_v1_0x736c68_activities_0x736c68__0x6c6362_activityId_0x726362__0x736c68_customerInventoriesResponse
$GetInventoryDetails
Group
 
 
 
 
 
 
 
RESSCHNAME24
get_0x737063__0x736c68_rest_0x736c68_ofscCore_0x736c68_v1_0x736c68_activities_0x736c68__0x6c6362_activityId_0x726362__0x736c68_customerInventoriesResponse
Group
 
 
 
 
 
 
 
items
RESSCHNAME24
Group
 
 
 
 
 
 
 
wam_node_id
items
String
nodeId
newActivityDetails
String
 
 
 
 
wam_asset_id
items
String
assetId
newActivityDetails
String
 
 
 
 
wam_activity_desc
activityChanges
String
description
newActivityDetails
String
 
 
 
 
wam_activity_long_desc
activityChanges
String
longDescription
newActivityDetails
String
 
 
 
 
wam_required_by_date
activityChanges
String
requiredByDate
newActivityDetails
Date
 
 
 
 
wam_work_priority
activityChanges
String
workPriority
newActivityDetails
String
 
 
 
 
wam_pickup_emergency
activityChanges
String
emergency
newActivityDetails
String
 
 
 
 
activityType
activityChanges
String
activityType
newActivityDetails
String
 
 
 
 
wam_work_class
activityChanges
String
workClass
newActivityDetails
String
 
 
 
 
wam_work_category
activityChanges
String
workCategory
newActivityDetails
String
 
 
 
 
wam_work_type
activityChanges
String
workType
newActivityDetails
String
 
 
 
 
wam_pickup_work_it
activityChanges
String
workIt
newActivityDetails
String
 
 
 
 
$defaultUser
 
Field
requestor
newActivityDetails
String
 
 
 
 
$userIdVar
 
Field
employeeExternalId
newActivityDetails
String
 
 
 
 
Get Inventory Details
Mapping details for “Get Inventory Details” activity are as shown in the table below:
Oracle Utilities Work and Asset Cloud Service
Oracle Field Service Cloud
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Column 1
Column 2
 
notify_POST
 
Outermosttag
get_0x737063__0x736c68_rest_0x736c68_ofscCore_0x736c68_v1_0x736c68_activities_0x736c68__0x6c6362_activityId_0x726362__0x736c68_customerInventories
 
Outermosttag
 
 
 
 
events.definitions.activityEvent
notify_POST
Group
TemplateParameters
get_0x737063__0x736c68_rest_0x736c68_ofscCore_0x736c68_v1_0x736c68_activities_0x736c68__0x6c6362_activityId_0x726362__0x736c68_customerInventories
Group
 
 
 
 
activityDetails
events.definitions.activityEvent
Group
 
 
 
 
 
 
 
activityId
activityDetails
Integer
activityId
TemplateParameters
String
 
 
 
 
Update Lock Configuration
Mapping details for “Update Lock Configuration” activity are as shown in the table below:
Oracle Utilities Work and Asset Cloud Service
Oracle Field Service Cloud
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Column 1
Column 2
 
notify_POST
 
Outermosttag
update_PATCH
 
Outermosttag
 
 
 
 
events.definitions.activityEvent
notify_POST
Group
TemplateParameters
update_PATCH
Group
 
 
 
 
activityDetails
events.definitions.activityEvent
Group
 
 
 
 
 
 
 
activityId
activityDetails
Integer
activityId
TemplateParameters
Integer
 
 
 
 
 
 
 
activities.definitions.updateActivitySchema
update_PATCH
Group
 
 
 
 
 
 
 
enable_lock_plugin
activities.definitions.updateActivitySchema
String
 
 
 
Function : dvm:lookupValue ("tenant/resources/dvms/WAMOFSC_ConfigProps", "PropertyName", "lock.functionality", "Value", "true" )