Work Request (Oracle Field Service Initiated)
This section describes data mapping for the following:
Create Work Request
Mapping details for “Create Work Request” activity are as shown in the table below:
Oracle Utilities Work and Asset Cloud Service
Oracle Field Service Cloud
DVM Mapping
Comments
Element Name
Parent Element
Type
Element Name
Parent Element
Type
DVM
Column 1
Column 2
 
notify_POST
 
Outermosttag
W1-CreMoblWR
 
Outermosttag
 
 
 
 
events.definitions.requestEvent
notify_POST
Group
W1-CreMoblWR
W1-CreMoblWR
Group
 
 
 
 
requestChanges
events.definitions.requestEvent
Group
input
W1-CreMoblWR
Group
 
 
 
 
wam_pickup_related_appt_number1
requestChanges
String
followUpActivityId
input
String
 
 
 
 
wam_pickup_asset_node_id1
requestChanges
String
nodeId
input
String
 
 
 
 
wam_pickup_asset_id1
requestChanges
String
assetId
input
String
 
 
 
 
wam_pickup_activity_desc1
requestChanges
String
description
input
String
 
 
 
 
wam_pickup_activity_long_desc1
requestChanges
String
longDescription
input
String
 
 
 
 
wam_pickup_required_by_date1
requestChanges
String
requiredByDate
input
Date
 
 
 
 
wam_pickup_downtimeDateTime1
requestChanges
String
downTimeStart
input
Datetime
 
 
 
 
wam_pickup_work_priority1
requestChanges
String
workPriority
input
String
 
 
 
 
wam_pickup_work_class1
requestChanges
String
workClass
input
String
 
 
 
 
wam_pickup_work_category1
requestChanges
String
workCategory
input
String
 
 
 
 
$defaultUser
 
Field
requestor
input
String
 
 
 
 
$userIDVar
 
Field
employeeExternalId
input
String