The following new features were included in this integration:

In this integration release, the new Plugin screen records multiple controlled devices. Controlled devices are devices that are customer-owned.

This plugin allows a field worker to add, edit, and delete the controlled devices that were already added while performing an activity at the location. These details are sent to Oracle Utilities Digital Asset Cloud Service as part of activity completion.

Until previous release, only a single asset could be installed in the work location. Starting this integration, a field worker can install multiple assets at the work location.

Field workers can also install multiple controllable assets on the work location. They can remove the controllable assets that are already installed at the work location.

In this release, customer contact information is also sent as part of activity creation to Oracle Field Service. Customer Information includes Contact Name, Contact Number, Email Address, and Contact Notes. Field workers will be able to view these details in their handheld devices. They have no access to update these details.